International Alfa Romeo

Anders was really great. Worked with us when we had questions about the Giulia and the Stelvio. We will definitely be back and we will deal with him throughout the entire buying process. He's amazing at his job and very knowledgeable.

I can not say enough good things about my experience here. Anders was so amazing and did not pressure me at any point throughout the whole process of buying a new car. He was very friendly and knowledgeable about the car I was looking at. He made the whole process so easy especially for someone like me who has a super busy work schedule and didn’t have me waiting at the dealership for hours. He also took the time to sit with me in the car to show me how everything works. If you’re looking for a trustworthy dealership this is it for sure. I was hesitant at first due to the ratings on google but found out they revolve around the old manager. Anders was amazing and I am beyond happy with my purchase!

The Alfa Romeo part of this dealership is under new management so I believe many of the old customer satisfaction issues relate to the old management. I purchased a certified pre owned 2018 Stelvio from Anders, the head of the Alfa branch, and I could not have had a better experience. I am a very detailed buyer, I ask a lot of questions and I am a tough negotiator. I had been speaking with him for over a month in consideration of purchasing this car. Every time I spoke with him he was very respectful of my input and attentive to my needs even though there were times when we did not agree on a deal. When we finally made the deal, the entire purchase and financing process was smooth and seamless with no surprises. To anyone reading bad reviews of this dealership or who have had a negative experience in the past, I would suggest giving them another chance because I think they are on the correct path now. Since I just bought the car, I have yet to bring it in for service but will add to this review after I have experience with that department.

Let me add that during this process I was also speaking with Alpha Romeo dealers in Chicago and had absolutely the opposite experience with Ziegler Alfa Romeo in Schaumburg. It seemed like they paid no attention to my priorities in terms of options and every call to them resulted in some type of bait and switch. It’s unfortunate that the negative stigmas around car dealers are still ever present at that dealership. I’m extremely glad that I chose to keep my business local and purchase from International.