Address: 7850 S Hardy Dr Building B Suite 112, Tempe, AZ 85284, USA
“Our company has been clients of Kyocera for years when we decided last year to do a trial run of a new copier. Our sales associate, who was wonderful to work with, promised us that we could use it free of charge to see how it performed. After having the copier for a week or two and it still had not been picked up, I emailed and called our Sales associate and he said we should keep it until our Committees had decided whether or not to keep the copier or not. Upon review from our Stewardship committee, I was able to relay the good news that we would indeed be signing a new contract with Kyocera! Gregg came out and we signed the contract on August 10 - the problem is that no one ran the numbers on the copier and they billed us for ALL of the color copies we ran while we had the copier in our use for our trial period. Gregg promised that he would take care of this, after months and months he finally said that he had taken care of it, yay! But I continued to receive bills for this past due amount, upon following up on this, I was told Gregg was no longer with the company and that they would NOT stand by their word and after fighting with them for over a year - after emailing and calling with their DManager - talking with multiple people it seems NO ONE is interested in resolving the issue. Now, we are just a small office, but this customer service is uncalled for. When I initially got in touch with Kyocera and their D Manager Alan, I even had the emails that Gregg had sent stating that he would take care of all the charges - and now they say too bad...I say shame on you Kyocera for bad customer service - we will NOT be doing business with you again. I hope that this review prevents another business from doing business with a company that knowingly doesn't stand by it's word and is dishonest. I am greatly disappointed in how they handled this entire situation. When they were trying to earn my business they certainly called and came by the office day and night - but when it comes to following up on a customer service issue there is no one to be found. UPDATE: A few weeks after I posted this review, I heard from the District Manager, Alan that I referred to above. When he called he said he had been on-line this last weekend and had come across my review and had really taken some time over the weekend to think over the incident. He gave me a very heartfelt apology and apologized that he was not more attentive when all of this first happened. He did not try to make excuses but instead took complete responsibility for the incident. He had called his corporate office early that morning and discussed with The Powers that Be refunding all of the money that was owed to our business. I spoke to Alan on December 18 and received the refund check less than 10 days later. Very quick customer service on the latter end of this ordeal. I appreciate the follow up on this., I will consider renewing our contract when we are due.”
Address: 7850 S Hardy Dr #107, Tempe, AZ 85284, USA
“Worked on a government job there in 2007 building a Homeland security building at Davis-Monthan Air Force Base in Tucson. One of the biggest and best electrical companies in The World, not the country.”
Address: 8810 S Hardy Dr, Tempe, AZ 85284, USA
“Love this store!! We drive 10+ minutes just to shop here, because Circle K aint got nothing on y'all!”
Address: 5250 S Hardy Dr, Tempe, AZ 85283, USA
“Lived here going on 3 years very quiet complex with nice residents and office staff are amazing”
Address: 8828 S Hardy Dr # 105, Tempe, AZ 85284, USA
“This is a top-notch organization that will handle all of your commercial packaging needs. They have everything for machinery and consumables to outstanding service. The Salesforce is excellent and I highly recommend dealing with them.”
Address: 8830 S Hardy Dr STE 101, Tempe, AZ 85284, USA
“Never been, looks good though”
Address: 9103 S Hardy Dr, Tempe, AZ 85284, USA
“Thank You ER for getting our lift up and running again, the other company couldn't figure it out ! Recommend ER Material Handling to anyone they are very knowledgeable!”
Address: 9109 S Hardy Dr, Tempe, AZ 85284, USA
“The guys over there did a great job putting on my running boards that I purchased from Amazon. I thought the quote was a little high but when I came to pay it was much less so I was very happy. Nice waiting room. I will be back.”
Address: 9425 S Hardy Dr, Tempe, AZ 85284, USA
“These guys are awesome. It was a great monthly rate and they went above and beyond to help me out. I needed to find a last minute storage option for our boat before we left on vacation for a week and they met me off hours over the holiday weekend to get me settled in a spot! They communicated awesomely and trough email at first since no one was in office to answer a phone (again because it's a holiday weekend). I would absolutely recommend them as their customer service has been phenomenal!!”
Address: 9111 S Hardy Dr, Tempe, AZ 85284, USA
“Your response time and follow up are really great. Cathy was so accommodating and went out of her way to make sure we got quick service. Joseph was polite, courteous and beyond efficient. He is definitely a five star technician! I wish all service industry businesses would use your customer service manual and hiring techniques. Both Cathy and Joseph are amazing and do your company proud.”
Address: 9229 S Hardy Dr, Tempe, AZ 85284, USA
“I called CPE at the last minute needing same day service for a water transfer project and they responded immediately with all the right equipment and very experienced staff to get in service that afternoon. Capital pumps is best in the valley !”
Address: 7805 S Hardy Dr, Tempe, AZ 85284, USA
“Dan is so kind and helpful!! He was such a joy to work with and wasn’t pushy or overwhelming at all when helping us decide our granite. Him and Matt even took out and lined up 5 slabs for us to look at!! We picked our winners and couldn’t be happier. Thank you guys you’re the best! My mom can’t wait to go back for hers ????”
Address: 7850 S Hardy Dr # 106, Tempe, AZ 85284, USA
“This non existent, forgotten business is THE abandonsd building in the valley. With so much square footage i was able to lock up and stash my entire shipment of young foreign girls and take advantage of the sales floor, making human trafficking stress free. Obviously im using the privacy and unknown location to make snuff films, they can scream all day but no ones actually going to show up looking for wine. Anytime im out kidnapping easy prey im always able to duck the police and lay low here, its now my go to spot to kill people and dump their body/dispose of them. The concrete floors make cleaning the blood + waste quick and easy. Conveniently enough the dirt lot in the back holds the mass grave perfectly its rare to be able to hide your bodies on site like that, its the little things that make this bando so great. I hope word doesn't get out and this hidden jem doesnt get over run by colonies of bums or turned into a shooting gallery like we don't already have enough. Im glad i can go to a spot i know isn't a cop shop and is totally off the map from the public. 5/5 where else can i peacefully and remotely yet locally be able to craft improvised explosive devices and mail letters laced with lethal doses of anthrax and fetynal to capital hill and the Kremlin, from "US".”
Address: 4505 S Hardy Dr, Tempe, AZ 85282, USA
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