Address: 5356 E Pine Ave, Fresno, CA 93727, USA
“***Update: they finally sent a new steering box that works. Thank you. I’ve bought all kinds of parts from them as they are a viable option for building a solid rig with no issues.... axle housings etc.... And I finally got around to installing the steering box which failed the first trip out to Johnson Valley. Had fluid pouring out of a fitting even before hitting a trail. Okay fine it happens. Bought a new hose and issue persists. Call and send the box back for warranty which I had to pay for shipping back. They tell me it will be a two - three day turn around after they receive it and I expressed my concerns due to king of the hammers coming up and I need my rig 100%. Just called again for an update, they tell me they haven’t even tested the steering box yet because their tester guy is out all week. I’ve stood up for trail gear over and over and now I’ve experienced first hand why people have issues with them. Now my concern is they’ll send the same box back which I know is defective and they’ve even admitted it’s a known issue and I won’t have a working steering box in time. The principle is I’ve spent a lot of money at Trail Gear and this kind of support is a huge failure considering people are putting faith into their parts before big events such as KOH. Do you care about the little guys and the off roading community or are you just another mass production company who’s only concern is the money?”
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