Mercedes-Benz of Bakersfield

• Rudy Amaya
  
  
  (May 14, 2020, 3:07 pm)

  I visited Mercedes website just casually shopping around. I came across a vehicle i liked and put an application in online. A gentlemen by the of name Javier Cruz contacted me immediately and began working his magic. From the moment i stepped foot onto the parking lot he was right there grabbing the key to any car i even glanced at. He provided me with education on cars i knew nothing about. Javier provided me the best service i have ever received from a car salesman (I have purchased 4 vehicles). He will treat you like your a family friend he known for a lifetime. Javier was able to get me a deal i did not think was possible. I 100% recommend everyone visit this gentlemen if their even thinking of getting into the market for a new or used car.

• Briana Villa
  
  
  (May 7, 2020, 1:35 pm)

  I received exceptional service from Phillip Ramirez! I highly recommend him to anyone who is looking to buy a car. He is kind, helpful, understanding, has a great positive energy, so welcoming, and makes you feel as comfortable as possible. I had a tough situation with my process of getting a car but because of him and the team at Mercedes Benz, they made it happen. I am so grateful and thankful for the amount of work and time he put towards my situation. He was going to make sure I left with a car and made that happen. He stood positive and answer every question I had. He truly went above and beyond!! You will not go wrong with Phillip, ask for him!

• Nick A
  
  
  (April 23, 2020, 4:34 pm)

  I have never had a good experience with car dealers until I found these guys. Surinder set up a simple, straightforward deal without the shell game rigmarole that plagues the industry. Don't waste your time elsewhere in the valley.

• Charlotte C.
  
  
  (January 13, 2020, 3:24 pm)

  We were so pleasantly surprised by our experience at this Mercedes-Benz dealership and repair. The original estimate for parts and labor was quite steep. When the service manager called to let me know the job was finished, he'd already refunded a big portion of it because the car didn't need a starter motor after all. When we arrived to pick up the car, it was very clean and polished. I'm happy to be back in the Benz and equally happy at how we were treated. Thank you.

• Katy Randall
  
  
  (September 23, 2019, 11:48 am)

  I've been hunting for the perfect Subaru the last few months. I wanted a particular color so I was looking online at dealerships outside of my city. I was stoked when I found a car that matched all my preferences. I called Mercedes-Benz of Bakersfield and was able to speak with someone right away. Brandon patiently answered my questions and told me he would calculate a quote and email it to me to look over. I received the email quickly and was shocked to find how great of a deal they offered me (like a ridiculously great price), including the cheapest delivery rate out there. Their professional promptness and unbeatable rates sold me, I felt comfortable buying a car from them. Brandon went out to check the vehicle and sent me photos/videos of any imperfections he found so that I was aware before purchasing. His eye for detail make me feel comfortable that this was going to be a nice, previously owned car. I had some hiccups on my end with my credit union's lender, which was frustrating. But Brandon offered to speak with them and helped me through it. Once I got the bank squared away, they overnighted the paperwork which I signed and sent right back. It was exceptionally fast and easy. They delivered my beautiful Subaru Forrester, which I named Marla Hooch (what a hitter, am I right?), completely detailed (including the engine) and gassed up, at my day and time of choosing. It was an amazingly smooth and professional transaction. Brandon emailed, called, and texted me (even on his days off) to make sure I was updated all along the way. I'm completely obsessed with Marla Hooch and can't wait to drive her for many years to come. I absolutely recommend buying a car from these guys, whether you're several miles away like myself, or in the area, you'll get the best service and deals.

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