Hotel Heritage El Monte Los Angeles

The customer service is great . Don't hesitate to ask for anything they will find a solution and take care of you . I recommend this place for the customer service provided by Sam.

I had to go to a hotel last minute because of a family emergency and decided to stay at the heritage hotel. This is my 3rd night here and it’s been really good. Beds are comfy enough. Room feels cozy. It’s very clean too which way crucial for me. The people working here are very friendly and accommodating. My only complaint is that to use the microwave in the kitchen you have to call someone to open it but it’s safer so it’s ok. I wish you couldn’t hear the neighbors so much either but it’s to be expected. Other than that it’s been pleasant staying here and I’m very grateful for that

For the price, this room was great. Staff was friendly and very helpful. Staff member Adi took great care of me and answered all my questions and prepared me for the parking situation on Friday and Saturday nights. Very helpful! There are also many stores within walking distance including a Starbucks. Highways are nearby and the location is great. All staff members were very helpful and friendly.