Arden Village Service

I am very impressed with the customer service (Ted was so nice) and the speed with which my car was fixed, and the cost was very fair. On an August morning, my car wouldn't start and I called Arden Village Service. When I spoke with Ted, he said it would probably take until the following day for them know what was wrong and fix it. He phoned me that afternoon and told me I needed a new starter. Late afternoon he called and said I could come pick up the car. I have had no problems since.

On my way home on Friday evening, my car radio started to turn off and on and eventually my car just stopped running. They are the only auto repair shop open late till 8pm. After speaking to Pam, their lovely office staff, my car is towed at Arden Village Service. They close at 8pm but they waited until my car got there and completed paperworks so it can be checked the next day. My suspicion was correct that the alternator is not working after speaking to Adam, their service advisor. He gave me a very reasonable estimate for the repair. My car is fixed by noon the next day. They also checked my car battery and fully charged it.
Very pleased with their excellent customer service, honesty, and prompt service. I will start bringing my car at this place for regular maintenance moving forward. Thank you so much for fixing my car!!

So lucky to have found this place when I moved to Sacramento. The most amazing staff that tell you like it is, don’t try to swindle you, and whom I truly trust with my vehicle’s care.

Finally found a shop I could trust. Prices a very fair, I called around to several places. They even fixed something under their warranty when I brought my truck back for a new issue. This shop is very busy so book early and be patient.
Also, maintaining vehicles is not cheap but it beats the cost of new wit a big car payment..

Randy the owner is the salt of the earth. Family owned and operated with excellent repair technicians who take pride in doing the job right. The entire staff are wonderful.