Empire Nissan Service Department

I don’t typically take my vehicles to dealers because by the time I’m done, I could have purchased a used vehicle. This time, I had no choice. Mechanics did not want to deal with the complicated code that the system was throwing. Rafael was so pleasant to work with and he got me a diagnosis quickly. He told me all of the costs upfront. He gave me options if I couldn’t afford the original parts. Rafael answered every question I asked. I never felt like he was withholding info from me or trying to sell me extra services the car didn’t need. Deal with Rafael.

There was a recall on my 2013 Nissan.. brought the car in at 8:30 in the morning because they told me it was going to take about 4 hours which it was done in about 6 hours the recall on the headlights also were to be done except that they didn't have the headlights in stock they will have to special order.. I've been taking my car to empire Nissan for oil changes tire rotations I always pull the specials off their website before I bring my car in I've had good service through them and hopefully it will continue

Service department clean and well maintained. It was a simple maintenance issue I had with my vehicle and they took care of asap.