Best Buy

I'm updating my review from a 4star to a 5-start. I came in this morning 4/25 irate from visiting the Apple Store. I knew the product I wanted but they had me join a waiting list to come back in an hour. I came to Best Buy looking for the same product. I told the sales person my frustration and he defused my off-mode with a kind smile and kind words. He got the product I was looking for and got me out of there in less than six minutes (6). I was short on time due to work and I appreciated this associates ability to help quickly, professionally and kindly.

Great job!

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Old Reivew:

Outside pickup is fast and convenient.
Staff at outside pickup could be a little more professional when greeting and dealing with customers.

The Merchandise they have is great The employees Always Keep the Shelves Stocked at all times - The Stores
cleanliness is always as clean as it can get. The Employees are lacking In the customer Service Area. They need? WORK on problem Solving Language and the Rules Of the Store/ Job Laws and violations Of their p position . They need to smile more as well to welcome the guest and improve the chances of getting new returning guests