Address: 3511 Haven Ave, Menlo Park, CA 94025, USA
“TL;DR: premium service that the Ritz Carlton could learn from I called Cabrillo in the morning hoping to get an appointment, and by late afternoon, their crew have already come and gone, and I am blessed with two freshly installed water heaters, and all the mickey-mousing of piping from the previous contractor repaired and working properly. In interest of attempting to keep this review brief, I'll try to bulletpoint some highlights of why I am just so outrageously impressed by Brian, Gerson and crew, and with Cabrillo Plumbing as a whole. - Communication - A live person, who was very knowledgable and able to answer my questions re: water heaters, repair and/or install, picked up the phone when I called the office. Then, proper use of technology, with various text messages updating me on dispatch, who is coming, when, etc etc. Crystal clear, efficient, effective. Wow. - Brian & Crew - What a guy! Came in, assessed my situation, gave various use case scenarios and analyzed what suitable solution sets make sense for me, all packaged in an approachable, easy to understand, form factor. I'll also add that I threw on Spotify for the crew, and by the afternoon we were kareoke'ing to 80s power rock while they showed me details of their install while going over care tips and maintenance. - The Install - See photos, but, and I never thought I'd say this, but, my what a beautiful piping job! In total we ended up having 4 guys on the job, all super clean, all super professional, all super cool to hang out with and chat about the ins an outs of plumbing and water heaters and all the things I've never thought twice about. - Conclusion - I'm reminded of the meme, "if you think a pro is expensive, wait til you hire an amateur". Cabrillo, off the bat, may seem expensive. But my oh my the VALUE you get in terms of TIME SAVINGS, and more importantly, crystal clear understanding of a.) what the problem is, and b.) what practical solutions make sense, makes all the difference. I've never, ever, thought I'd spend this much time writing a review for a plumbing company, but in closing, all I can say is that this company has earned my family as a raving customer for life. Truly, an amazing operation, from human personnel, equipment utilization, technology application, just, wow, bravo, very, very well done Cabrillo!”
Address: 4208 Beethoven St, Los Angeles, CA 90066, USA
“Live this place...great customer service!”
Address: 3549-B, Haven Ave, Menlo Park, CA 94025, USA
“Pan American, especially Elizabeth Shannon, actually made this an enjoyable experience. Questions were answered quickly and fully, and all steps were made easy. Great job all 'round!”
Address: 1000 Marsh Rd, Menlo Park, CA 94025, USA
“Great meeting space”
Address: 1020 Marsh Rd, Menlo Park, CA 94025, USA
1 million customers
find businesses on BusinessYab every month.
500 businesses
join BusinessYab every day.
BusinessYab helps you…