| Address: | Union Ave, Los Gatos, CA 95032, USA |
|---|---|
| Postal code: | 95032 |
| Phone: | (800) 932-8663 |
| Website: | http://webtone.com/ |
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TouchPoint Solutions for Multichannel Retail Branch Delivery 01 December 2003 Stessa B Cohen Document Type: Product Report Note Number: DPRO-90076 The TouchPoint suite provides CRM and call center integration with teller, sales and service functionality delivered on .NET and J2EE environments.
In 2001, WebTone Technologies acquired the Broadway and Seymour TouchPoint applications from SAIC. In 2002, TouchPoint Solutions released version 8.0 of TouchPoint Sales and TouchPoint Service and version 3.0 of TouchPoint Teller. In 2003, Fidelity Information Services, a subsidiary of Fidelity National Financial, acquired WebTone Technologies.