East West Bank

During my visit, I encountered a problem while depositing a cheque. I was confused and wasn't sure about the correct process. However, your team did not hesitate to step in and offer their assistance. The patience, understanding, and efficiency displayed by your staff was not only greatly appreciated but also instrumental in promptly addressing my issues.

I would like to particularly thank Ziyi Hao and Winson Pang , who took the time to guide me through the process with utmost professionalism and kindness. Their treatment made me feel valued as a customer and restored my confidence in banking with you.

Such dedication towards serving customers truly sets your bank apart from others, and I wanted to ensure that my appreciation did not go unnoticed. I look forward to continuing my journey with East West Bank knowing that your team is ready to provide such excellent service.

Once again, thank you so much for your high-quality service and the great experience.

This bank is great and there customer service is amazing. I recently opened an account here and the banker who helped me (Vincent) was very professional and informative in smart ways to manage my account.

Very pleasant!!! Vincent was very helpful!! I went in to open an account post operation and explained I was on heavy laxatives. He was very understanding. After several trips to the restroom during our appointment, I really noticed how he maintained his patience and professionalism and was still very informative. Glad I came by. Will definitely recommend to friends!!!

I’ve had my doubts about banks due to past experiences but the staff is very friendly and knowledgeable. I appreciate the convince of location and professional service. There is truly business who do mean good!