Address: | 1414 Hecla Way, Louisville, CO 80027, USA |
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Postal code: | 80027 |
Phone: | (303) 666-6696 |
Website: | http://speedysparklecarwash.com/louisville |
Monday: | 7:00 AM – 7:00 PM |
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Tuesday: | 7:00 AM – 7:00 PM |
Wednesday: | 7:00 AM – 7:00 PM |
Thursday: | 7:00 AM – 7:00 PM |
Friday: | 7:00 AM – 7:00 PM |
Saturday: | 7:00 AM – 7:00 PM |
Sunday: | 8:00 AM – 6:00 PM |
So I had received a free car wash. Due to being out of town I forgot to use it before I left. I had gotten back in Sunday and told myself you need to go and use the coupon tomorrow. Well when I woke up the weather was cold and they were calling for snow. I called up and spoke with Sean and explained my dilemma and asked if the car wash was going to be running even with the weather. He said that it would be and to swing on in anytime. About 2 hours later I got a call from Sean. He wanted to reach out and let me know that they would in fact be shutting down the car wash and didn’t want me to drive in for no reason. He then took it upon himself to ask for my name and number and told me that he would honor my coupon whenever I could come in. I think this customer service was awesome. After he told me that they would be open he could’ve just said screw it and not bothered to call me back. Also to call me back he had to look through his car log to find my number.
I had not given it to him when we initially spoke. Especially going out of your way for someone who is simply going to use a free coupon. He truly cares about the customers!
Great place but not always thorough with the interior cleaning/vacuuming. But they cheerfully re-do anything they miss.
I'm from out of town but it seems to have done a good job.
The rollers use a non-rubber material (a heavy fabric I believe) and cleaned my car better than a car wash that uses rollers with a rubber material.
After moving here from New England Speedy Sparkly was an entirely new experience for me. I love the price & monthly subscription. Having the vacuums be free of charge is awesome too. Recently Logan went above & beyond to help me experiment with a scratch that has been bothering me a lot! See the before & after photo. I've got some more work to do but Logan was also able to recommend a dent removal company that will be helping me get it in even better shape. They have a happy customer for life here.