One Source Home Service

We've been a member for several years. We always get good service and everyone we deal with is friendly and helpful. Recently had Fred come out and service our swamp cooler. He did an excellent job! He was courteous and went above and beyond. We definitely will ask for Fred the next time we need service. He is an asset to your company.

Ridge came to our home and did a free estimate for us. He was very professional and knowledgeable. He was extremely personable and kind, we had set up for other companies to come give an estimate but after meeting with ridge we decided to stay with one source. We know that we are in good hands with this company and we couldn’t be happier about our decision. Thank you!

During March of 2020, a service tech came out for an annual service appointment on our furnace. The tech was friendly, and I felt he was professional at all times. He gave me his number and told me if I had any problems to call. This happens to be the start of the coldest day of March. After the tech left, I went to turn our heat on, and nothing happened. I tried a few more times, and still, nothing happened. I called the service text and left a message. I ended up calling the company and talked with them. Afterward, the service tech called me back, and then his professionalism turned into the blame game.

I then reached out to One Source Home Service. I had a tech out in no time flat. Thomas was my tech. Thomas went above and beyond to try and get our furnace working that night. Thomas ended up staying past 1 a.m. Our heater could not be repaired that night. The engine or drum wheel, whatever it is called, went out, and the motherboard was fried. We had to wait on a new motherboard. I watched Thomas reach out to so many part shops from the Springs to Denver to try and get that part for us that night. Thomas offered us extra blankets and indoor heaters if we wanted them. Hell, Thomas even asked if he should get us something hot to eat at no charge.

I highly recommend One Source Home Service, even if you have a great tech, you need to give Thomas a chance at being your new tech.

One source did an excellent job. I had some regular maintenance work done and Jesse was very informative. He walked me through what he was checking and told me what they could do to improve the quality of the air in my house without pushing. It was interesting learning about all the new technologies and features that are out there. He was thorough in his inspection and really cleaned all of the components. Thank you for the excellent service!