Address: 601 SW 77th Way, Pembroke Pines, FL 33023, USA
“Didn't get car i reserved. Instead got Nissan versa.”
Address: 8655 Pines Blvd, Pembroke Pines, FL 33024, USA
“The guys that work here seem nice. We didn't have any problems.”
Address: 17503B Pines Blvd, Pembroke Pines, FL 33029, USA
“I rent often and can say that this office tries hard to create a good customer experience. They always welcome you warmly when you enter and they treat you professionally in processing your request. However, the one area they fall short is on picking up those that need it. Despite their ads "We'll pick up up", etc. It is difficult. I once checked the box, that I needed to be picked up and it did not happen. So, there on, I call. Sometimes I've called early and sometimes near the time of my rental. Nothing seems to work. My guess is they are limited in staff and they all do multiple tasks. This recent time, I must have called four times reminding them that I needed to be picked up. I'm grateful that all this happened before I was to leave on my trip. I needed to pick up the car before the office closed so that I could start my morning before 6am . I had a 9 am meeting to attend in Daytona. Just for the record, they guy who picked my up was quite nice, respectful and apologetic.”
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