First Baptist Church Family Life Center

I am very Pleased with the entire process. Katie S. did a Wonderful job setting up the appointment and was very courteous and knowledgeable on the phone. Brian B. showed up on time and professionally took care of the repair at a very reasonable price. I Highly recommend Benjamin Franklin Plumbing for all your Plumbing needs. 5 Star Rating *****

Eddie was very concerned about the issue with our water heater. He did not have the parts available on his truck at initial visit which was on a Sunday. But he made sure we had use of water until he returned the following day. He got us squared away on Monday and I was very pleased. He was professional, courteous and knowledgeable.

Austin was so friendly and informative. I'm glad I chose to get a second estimate. They were half the price of another large company and was able to fix same day as they came by for the estimate. I'll definitely use them again!

Shawn came out to do an estimate for a plumbing project on our home. He was on time and communicated his arrival to us before just showing up. He was thorough in his assessment of the project and even took time to discuss the different installation options with me and ensured I understood the scope of work necessary. Overall, very pleased with the assessment.

Charlie P was very professional, courteous, and overall great guy. He did an excellent job on replacing my water heater. Also carried the new one down the stairs himself with a dolly. The reason for the four stars was pricing. I personally felt it was a little much but am pleased with the work that was performed. Also, Toni in the office was a doll!!! Down to earth and very helpful. Thanks a million!!!!