Pollo Tropical

After spending the day at Busch Gardens on Mothers Day, we stopped at Pollo Tropical at 5101 East Temple Terrace around 7 PM. Although they were busy, especially at the drive through, a very tall gentleman noticed us immediately and dropped what he was doing to take our order. We weren’t sure what we wanted but he gave us a couple of suggestions. Another gentleman behind the counter gave us a couple of sample dishes to take home - with a big friendly smile. Our food was tasty and hot. We were very grateful for the top notch food, friendly environment and great service! Thank you for a great experience. Wish we had saved the receipt so I could be more specific. We spent about $26 or $27 and got two 1/4 chicken meals with lemonade. Thanks again!

I'm a traveling merchandiser I've been to Pollo Tropical in many cities and states. But store 10217 in Tampa Florida was the cleanest opened space and organized store I've seen in years. I'm with it being high pace with steady business the customer service was awesome. Thanks I appreciate good service whenever I can get it. It's really rare these days. Kudos to Kacey the front cashier with her smile and warm spirit.

AMAZING FOOD AMAZING PRICES. MOST IMPORTANTLY THE STAFF IS GREAT. Very nice. The only thing is they kept forgetting my dam salsa for the chicken.