ABC Fine Wine & Spirits

I had to get my car towed unexpectedly to the Hendrick Lexus and they could not have been any easier to work with!!! My car got looked at very quickly, the special part needed got ordered and was delivered the next day, and my car was quickly fixed. The service was amazing - Erin was great! She communicated with me at every step and made everything so easy.

Hands down this is the BEST Dealership Around everyone was so friendly and nice I had the A Team. Ivan Blair(Sales) Paul T. (Finance) Ralph (Technology) they deserve more than 5 stars words cannot express my gratitude to you guys!!! I recently purchased my 1st Lexus and let me tell you when I saw my vehicle in person with a Bow on top my 2023 IS 350 F Sport was Simply Gorgeous and let me tell you the whole process was seamless from submitting my build til taking delivery Ivan was sending updates and answering questions. Paul made the financing easy and fast explaining everything in detail and made sure all my questions were answered throughout. Ralph took his time to explain all the technology and there was alot but he was very patient and knowledgeable and if I had questions after leaving I could contact him. I have never had a better buying experience than the experience I received from Hendricks Lexus of Charlotte Professionalism and Perfection ! Customer for Life !! Everyone strives for excellence and it shows in customer service! Thanks again for everything!

I had a wonderful car buying experience at Hendrick Lexus. Bruce Fredette, my Sales Consultant, was kind, honest, and informative. He felt like family. Ralph Yerkes was patient and knowledgeable. He walked me through all of my technology and did a very thorough job. My finance experience was also smooth with Dante, he was also patient and answered all of my questions. This team really showed me what it was like to have the Lexus Experience. I would absolutely recommend this dealership.

As a birthday gift from my husband, I purchased a 2023 Lexus IS 350 F Sport from Hendrick Lexus. It was one of the easiest car buying experiences I’ve had. Ralph (Technology) stayed late explaining the features of the car before it was delivered to me. Chris (Business Office) explained all available options. I primarily worked with Ivan (Sales) who patiently answered my many questions and organized tests drives in the various models I was considering. When I settled on the car, he delivered on his promise to have it delivered complete with a bow which absolutely made my day!

Great car buying experience! Kelvin showed us the new
ES350 we were interested in, as well as a couple of used models so we could hear the upgraded sound systems. No pressure to buy.
Dante was great to work with on the financial end, particularly when we had difficulty with our credit card.
Kimmy walked me through all of the features, and I felt well equipped to handle everything when we drove off the lot.
Love the vehicle!!

Great selection of wines and spirits. Excellent ptices

I found a beautiful tequila bottle for gift. And other things for me to have at home. Very good customer service

Knowledgeable and helpful