Address: | 4991 Co Rd 46A, Lake Mary, FL 32746, USA |
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Postal code: | 32746 |
Phone: | (407) 322-4263 |
Website: | http://baldwinfairchild.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
My parents are buried here. The grounds are beautiful. However, the upkeep is lacking. The granite around their headstone and the granite around my Father's military marker is cracked. I have requested to have it fixed three times in the last 90 plus days, beginning on January 18th. However, the office staff, Ms. Smith, has not ensured its repair. I also asked the Sales Manager on Feb 8th, 2021 during my Mom's interment to have the granite repaired and the vase unstuck from its stored position. He said it would be done in one week. A month later, it wasn't completed. Also bought to their attention that the area my Moms urn was interred was sinking... At this point in time, none of my concerns have been addressed. I called the Corporate office to file a formal complaint. They have been responsive to my concerns and hopefully it will be resolved shortly. This has been very troubling and stressful...
Update: After three months the repairs were done !! I am thankful for those that assisted in getting the issues rectified. Also noticed several of the graves in and around the area has been cleared of grass growing over them.
Robin was super nice and courteous. He was attentive and worked with my family very well. Anything we asked we got, any concerns we had, he attended to.Excellent service. We were so pleased we started arrangements for our mom.
Very happy I decided to go with Oaklawn Cemetery for my moms burial. Her spot is beautiful and right under a tree but Julee Wagner is the real reason I'm writing this review. She has been more than helpful and she goes above and beyond to help me with everything. I highly recommend her if you are interested in oaklawn.
Great Place