Publix Super Market at Longwood Hills Market

OMG THE BEST PUBLIX EVER. On 04/18/21 My husband and I went into the store it was 845 by the time we left the store it was 2117. Within that time frame let me tell every employee in there was amazing. They made me feel like i was the president walking in. When we arrived, and walk into the store the customer services desk greeted us. As we continued walking we went into the seafood department, and the employee was cleaning, and already had everything put up. Mind you he greeted us, and asked is there anything he can assist us with. My husband was like wanted salmon, but we see you cleaned up already. The guy said with a happy voice ‘no problem i can get some for you how much would you like to have?’ We were blown away. Second, in counter I ask to two ladies employee for assist in facial. Well let me tell you they walk me to the product, and than assist me in picking out the best product for me. On top of that suggested another product to me on another issues i was talking to them about. Wow the best customer service. However, it does not stop there. We into the bakery. i was looking for some almond cones with cream cheese inside. Unable to find it, i asked the employee, who worked in the baker she explained they did not have any more. and told me to call in the morning to see if they have more and they will put some away for me. I told her okay thank you for the suggestion. Walking to the self checking area and completing the last transaction the lady from the bakery came to me in a rush with something in her hand, and saying ma’am I went back and i found the dessert you were looking for. What, I was shocked blown away. My husband was like she went the extra mile. Well let me tell you, after that i had to take my time out my night, and give a shout out to this Publix, You guys rock. That was what you call World class customer service. Thank you.

Nice store but really small. We were looking for the bakery, to take dessert to family, and it was tucked in the back corner of the store. The bakery was really small as well and choices were limited. The things they had looked amazing. We bought a red velvet cake that was amazing.

This is the first time that I checked out this store. I usually go to the one in Lake Mary. There was a young woman in the deli (I wished I remembered her name) that assisted me late on 12/19. She was so kind and amazing! She went above and beyond reaching out to the kitchen staff to make more sweet potato fries for my grandmother. She could have said no, but she had them ready for me after I finished my grocery run. Team members like her are a true asset to this organization! Thank you so much!

Goes without saying, Publix is the nicest grocery store in this area, indeed most areas! This particular store being just about brand new, it's nice even for a Publix! A *little* bit on the smaller side, but I think they've completely made up for that with slightly higher shelves. If you're looking for prepared foods or more exotic fruits & vegetables, you might have a little bit better luck at the Lake Mary Blvd location (maybe 3-4 miles away?), but certainly otherwise you can't miss if you visit this location.