Volkswagen of Palatine

I had an amazing experience buying my new car here! The overall team is awesome, emphasis on team! From Kyle finding me various options of what I was looking for, Greg explaining the new vehicle on our cruise, Dave in finance who was both helpful and a huge Cubs fan, everyone was great! Thanks to them I was able to purchase the SUV of my dreams with no hassle. Already took a road trip with my dog in the new ride and it was perfect! Highly recommend Weck Auto Group aka WAG! Dog people get dog people.

Just purchased an SUV from Volkswagen of Mount Prospect with the help of Erik Cernas, who was my salesman. He was amazing during the process in regards to giving me options and explaining everything. Patrick Satern and Dave where the managers that helped in the transaction and they were great as well. I really couldn't be happier with the service and my purchase.

Yesterday I went to buy my very first car. Just from experience when I went with my dad to buy his truck I was somewhat expecting the service to rush you and pressure you too buy a vehicle, whereas here it was the complete opposite. Working with Erik was a pleasure to work with, from helping you with any questions you had to having a genuine and funny conversation with him. Unfortunately I forgot the name of the man who helped me with the finance paperwork but he was also very helpful and great to talk too. Overall my experience there was better than I expected and I couldn’t have asked for better people to work with.

I ordered the ID.4 and it was delivered to this location. I was working with Erik and Josh and they were very helpful throughout the process. They made sure that all the boxes were checked and made the delivery very smooth and painless. I also appreciated good follow up and status updates on my order. Truly A++ service 👍🏻

Thanks to Erik and Patrick for helping my fiancé and I last night. Drove off with my dream car. Erik was by far the best sales person I spoke to there in the course of a few days. Erik is genuinely helpful and made it easy for us, as did Patrick, the manager. Would highly recommend going straight to Erik if on the market!