Mattress Firm Woodridge

• Asim Kamal
  
  
  (January 10, 2019, 9:23 am)

  Nice store, very typical of a mattress store. The staff (Walt ) was very helpful and I felt like he understood my needs quickly and was able to give a suitable solution very quickly. This is my second mattress from this store.

• Erin Fogarty
  
  
  (September 2, 2018, 2:43 pm)

  Great experience! Miriam was very helpful - informative without being pushy. She made the experience easy and stress-free. My husband and I are very glad we went there today.

• Regenia Griswold
  
  
  (August 31, 2018, 7:30 pm)

  Mike Magnuson was extremely helpful when I purchased a mattress for our daughter with delivery in New Orleans. He made excellent recommendations based upon her preferences, and did not attempt to steer us to an extremely expensive mattress. The mattress which my daughter selected was delivered on time with no glitches. Mike had informed me about the 120-day price guarantee, and suggested that I check to see whether the mattress would be discounted during the Labor Day sale. When I stopped in to check this afternoon, I was delighted to receive a $232.90 refund based upon the discounted price. I will definitely return to this Mattress Firm for future purchases. It was such a pleasant experience!

• Doug Boone
  
  
  (August 28, 2018, 2:50 pm)

  Not a typical mattress shopping experience, and thank God (and Mike) for that! We went mattress shopping geared up for a lot of games and BS with the sales people (like buying a car), but while most other mattress, furniture and department stores made the shopping experience tedious - if not painful - Mike made it as pleasant as it could have been.
  
  Mike let us check out mattresses on our own before asking if we had any questions. Then, he provided good information to help us become more educated about the various options. He was never pushy and came across as being more interested in us being comfortable than steering us towards something. He then left us alone for as long as we needed to try out our final couple of choices.
  
  We told him we were shopping around and he offered to work with us on price if we found something comparable. He did not try the hard close and didn’t try to keep us in the store.
  
  Once we came back and told Mike that we were ready to buy, we got a fair price on our King Beautyrest Resonance Plush, Columbia cooling pillow and Columbia cooling mattress pad. We arranged for delivery the next day (today), and the delivery was just as painless, with great communication by email, text and phone. We were initially given a 7-hour delivery window, which was then narrowed down to a two-hour time frame. The mattress just arrived within the first half hour of the stated two-hour window.
  
  Overall, I can’t recommend this Mattress Firm and Mike strongly enough. I’d go back in a heartbeat and would refer any friend or family member there without hesitation. Thanks Mike!

• Dan Johnson
  
  
  (April 28, 2018, 2:02 pm)

  We had a great experience with Angel who gave us fast and efficient service. She gave us a great deal on two mattresses and even got same day delivery which was an unexpected bonus. This was our second time purchasing a mattress from this location and will do so again in the future.

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