Address: 611 Allen Ln, St. Charles, IL 60174, USA
“I have been right were you are. Reading reviews and not knowing what is real, or written be a staff member. Even the bad reviews not know if the complaints are accurate or just someone who has unrealistic expectations. I can tell you, this review is from the son of a real patient of Pineview whos father is hard to please, stubborn, and thinks he is to healthy for a place like this. My father, Edward Chubin is 91 years young. When he was discharged from Central Dupage Hospital a few weeks ago,, they wanted him to go to an extended care facility like Pineview for a couple weeks to get the physical therapy he needed. Being my fathers POA, they gave me a list of 10 or more local facilities to choose from. Naturally, I first picked the one with a 5.0 rating but soon found out that they did not accept my dads insurance. Next I was looking at another facility that was rated 4 stars however even thought he hospital rated them 4 stars, they had a few complains on the internet. Pineview was the first place I came across that had a good rating from the hospital as well as on the internet and thats why I choose them. In all honesty the hospital gave them 3 stars which I feel is wrong. They are definitely higher then that and the reviews prove it. About Pineview: From the ladies who greet you when you walk through the door, to the nurses, assistants, management and even the janitors, every one is very friendly and in my opinion treats your loved one as if it was there own . loved one. I got to know most of the nurses by name and got to know a little about them and their families as they got to know mine. My dad has been to many hospitals over the years, and most treat him as a patient which I suppose is what they are supposed to do however, Pineview doest treat them like room 502 bed A, they treat them and their family like their own family. Just after a few days, everyone there, the entire staff plus many of the residents knew my dads name and even mine. During meals, you would sit in the cafeteria with others that you became friends with and it didnt feel like a nursing home, more like a senior social gathering. Of course the staff is very knowledgeable. I couldnt do what they do. I would give an A plus to most of the staff and to Alex who works the 3pm night shift as a nurse, I would give an A plus plus plus. He has helped with with many questions and concerns regarding care for my dad. I would not hesitate to hand over my house keys to Alex and have him care for my father alone in my own house. Even though my dad was discharged today and is no longer there, I will still come back on my own, and bring my dad back as well to visit the staff and some of the residents and friends we made there. As I previously said, my dad is hard to please. This is not his first time in a nursing facility like this and to say he despises them is putting it lightly. I think my dad would find something to complain about in Heaven so you can imagine how shocked I was when I asked him twice if he was ready to come home and he shrugged his shoulders and said, I dont know and not the standard I was ready to go home before I came here. Its a scary time trying to find the best care for a loved one. I was a nervous wreck about it. I can promise you that Pineview is an excellent choice that you will not regret. The place is very clean, they have daily activities for the residents such as bingo, cards, shows etc, the food is pretty damn good, and the staff is A plus. Thank you to everyone at Pineview for taking such good care of my dad. If the need comes up again, we will be back. Sincerely Cody Tyler son Edward Chubin Room 503”
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