Address: 2015 Wiesbrook Dr, Oswego, IL 60543, USA
“WOW! Blown away is putting it mildly. Customer service and faith in humanity has been restored with “the auto mechanic guys”… The typical stigma of “You’re gonna get screwed by the auto mechanic guy” is shattered by Bartels here!! Helpful, fast, efficient, courteous, professional, intelligent, down-to-earth, realistic, reasonable, and just down right perfect. Where do I begin… I brought my truck back to them after they treated me well and did me right with a new tire alignment over a year ago so they were the first that came to mind when I needed a new right front axle on my RAM 1500. This time around they shuttled me to and from my office and actually gave me a loner car for use overnight since the part needed to be ordered and wasn’t available same day (Which wasn’t their fault either BTW). In what world are we living in seeing a loner car given out for a $512 repair? I feel like this is a dream… I will go out of my way to make sure that if anyone asks me where to take their vehicle for any type of service to tell them to bring their car/truck here. I hope others find this review helpful but I’m not even kidding when I say that this is quite possibly the best customer service I’ve ever received in my entire life regarding ANYTHING. Keep it up, you guys rock!!! ~Rob~”
Address: 1951 Wiesbrook Dr, Oswego, IL 60543, USA
“Although I came in late, I was helped quickly and everyone I interacted with was very nice and helpful. I would definitely recommend this place!”
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