Address: 6405 Caenen Lake Rd, Shawnee Mission, KS 66216, USA
“I've used Action three times and admired their work. Last time was a repair to a leaking kitchen sink. The job was beautifully performed by a father-son team for just over $100. Required two trips out for parts.”
Address: 3100 S 74th St, Kansas City, KS 66106, United States
“Chase Thompson, owner of KC Water Heaters, is a master plumber with a fuel gas certification. Chase replaced our two 15-year old gas water heaters with two new Bradford White tanks. The fuel gas certification is important to us since we know that a lot of houses do not have proper venting. Sure enough our old tanks had the melted plastic evidence of prior backdrafts. We spent time with him discussing various tank options as well as different configurations for plumbing setup. We decided on a "reverse return" plumbing setup as recommended by the tank manufacturer (Bradford White). We had other quotes from more well-known plumbing companies but they recommended the more well-known "parallel" or "in series" setups even with Bradford White units. I'm not sure they know "reverse return" setups. Chase installed the manufacturer-recommended plumbing setup and increased the size of the vents to properly handle the exhaust and be compliant with code. He gets city permits on his jobs. He also replaced the PRV valve which was old and not providing adequate water pressure. He was at the house for 6-7 hours and worked hard the entire time with no breaks. He is very knowledgeable and easy to speak with, and all he does is water heaters, so you're working with an expert. I highly recommend him.”
Address: 8889 Lenexa Dr, Shawnee Mission, KS 66214, USA
Address: 9011 W 51st St, Merriam, KS 66203, USA
“Always honest, always helpful, always on time. Explains things very well and why things need to be fixed a certain way OR what doesn't need to be fixed (to save $). Great company!”
Address: 7318 Earnshaw St, Shawnee, KS 66216, USA
Address: 8830 Bond St, Overland Park, KS 66214, USA
“These guys installed a tankless NoritzEZ 111 to replace two tanks I had in the basement. One was failing. I can't say enough about these guys. They were quick and clean. The old water was leaking and created a huge mess... rust everywhere... but they cleaned it up as if nothing ever happened. They were able to retrofit the vents and get me setup up quickly with very little down time. They were honest and even great to show me how to work the thing and told me there are some add on Wifi options if I ever want them. This wasn't a hard sell moment. They gave me the best deal and product to solve my problem. Great team to work with.”
Address: 5643 Goodman St, Shawnee Mission, KS 66202, USA
Address: 6370 Carter St, Merriam, KS 66203, USA
Address: 7309 Eby Ave #304, Overland Park, KS 66204, USA
Address: 8711 W 76th Terrace, Overland Park, KS 66204, USA
“Wonderful! Paul and his son are beyond professional and are extremely good at what they do. They installed a gas line and the necessary electrical work over a finished basement. They also mounted the matching microwave which required disassembling a cabinet. I was very impressed at how everything was completed seamlessly and as promised. Paul and his son come highly recommended by me, you can trust their work.”
Address: 7899 E Frontage Rd, Overland Park, KS 66204, USA
“Josh did a wonderful job. His professionalism and expertise are top notch. He made sure everything is repaired and running correctly, and took the time to explain every single questions in detail. He got all the repairs done exceptional fast, but not rush. You can’t ask for anything better. I highly recommend Josh for any future task. Totally 100% satisfied.”
Address: 6370 Carter St, Merriam, KS 66203, USA
Address: PO Box 3823, Shawnee, KS 66203, USA
Address: 6370 Carter St, Shawnee, KS 66203, USA
“** (Update 12/31/2018) I called first thing on Sunday, and explained that I still had a leak. I was put on the schedule for Monday. Shane (who was the original serviceman dispatched) arrived on time. He apologized for the sub-par service I had experienced, and let me know that he was going to stay until the problem was fixed. He made the appropriate repairs, all in a timely fashion, and cleaned up. I wasn't charged anything additional. I am happy that he came out and got the job done, and didn't serve me any patronizing story. A-1 will continue to be our first-call plumbing service in KC. ** *(Update 12/29/18) I'm disappointed. After years of reliable service, we had our first let down. Called on Thursday night after 5:30pm, and Shane was dispatched within 30 minutes to take a look at a leak under our kitchen sink. He did not seem confident to fix the issue without all the proper stuff, including replacing a PVC fixture with a Shark Bite. Recommended that I buy the pieces myself, to save a little money, and have the serviceman scheduled to come the next day. James came the next day and seemed very inconvenienced that Shane did not simply put more tape on the joint and call the case closed. James was at the house all of twenty minutes, taped the joint, and billed me for a full service visit (after I had already paid the night before for Shane to make no repair.) I told him that I had the pieces Shane recommended me to buy, and I thought I would have the piece replaced. He said that it wasn't that big of a deal, and that all it needed was tape. Well, I still have a leak and I'll be calling tomorrow to request they come and fix the issue. I'll update after my call.* This is the third time we've called A-1 for service since my husband and I purchased our first home in 2014. We have, and continue to experience, exceptional service from the entire A-1 team. Justin came out after 6pm on a Friday, to address a slow-draining shower drain. He was terrific! Very professional, listened to my concerns, and even offered to stay and listen to another drain issue that wasn't on the original ticket. If you want a local, really-does-care, won't overcharge, and will do whatever it takes to get the job done RIGHT, do not hesitate to call A-1.”
Address: 5100 Merriam Dr, Merriam, KS 66203, USA
“Always prompt and polite service after years of having them works on my properties. I highly recommend this company for water heater repair emergencies. They come out as soon as possible every time I have called them.”
Address: 5621 Foxridge Dr, Mission, KS 66202, USA
“The customer service on my initial call was fantastic - 5 stars if that is the best (her name as Alex). Kevin, the man that came to fix my furnace was also fantastic - again 5 stars if that is the best. He was professional, knowledgeable, including showing me what he was doing (I always like to learn!) friendly and accommodating. This is the kind of person I want to help me maintain my home, He gave me details of their annual maintenance plan, which seems to be a great deal, but was not pushy. It would have saved me money to buy it today, but it's in my nature to research these things. It is highly likely I will buy this plan in the near future. I will 100% be doing business with your company again in the future! If you have my name associated with this review, feel free to share my name with your employees:)”
Address: 5925 El Monte St, Fairway, KS 66205, USA
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