Address: 438 King St, Littleton, MA 01460, USA
“I had Basnett Plumbing remove a fiberglass tub/shower unit and replace it with just a tub. They did a fine job with that and quickly left. I felt like they were in a real hurry to leave, they didn’t even accompany me to inspect their work. Upon first inspection, everything looked fine. I had my tile guy scheduled for the following day. He came in and started to tile the walls. Halfway through he called me in to point out that the shower head, spout, and overflow were not centered on the tub but were off by about 4 inches. Of course, I understand that the old fiberglass unit was thicker which caused the issue. However, if the Basnett guys had taken the time to explain the situation to me instead of just running off, I could have made an informed decision to have them fix it or just leave it. Now, my walls are tiled and to fix the problem will be a major expense. I’m really disappointed with their customer service. I have to say that I stand corrected. I am thoroughly impressed with the customer service that I have received from Basnett. Upon reading my initial 1-star review, they immediately sent someone to my house to inspect the work. We agreed that I would pay what I would have if the work was done at the time of install and they would pay to have the tile work repaired. I thought this was a reasonable solution. They sent someone out the following day (which happened to be a Saturday) and the work was completed within hours. My tile guy come out the next week to repair the tile. The tile work ended up costing more than the work that Basnett did. I paid the tile guy directly and worried that I might never be reimbursed for his work. However, once again the people at Basnett shocked me. I emailed over a copy of my check and the invoice from the tile guy and within days I received a check for the difference from Basnett. Once again, I stand corrected...Basnett Plumbing could give lessons on customer service!!!”
Address: 29 Homestead St, Acton, MA 01720, USA
“Great Service! The people here are very friendly and helpful. They have an excellent service team and the office staff are super helpful. Everyone here goes above and beyond to help you and get your problem resolved quickly and as inexpensively as possible. I just can't say enough good things about them.”
Address: 60 1st St, Bridgewater, MA 02324, USA
“We have used Graziano many times and have always been sent a good product for our jobs ... when i call in Larry is who i usually speak to ... he is very attentive to our needs there delivery is 85%to 90% ontime the other is because if we dont call it in early enough which is understandable do to they get busy during the peak times .. their drivers are always professional with my guys onsite and always work to help us get our product in a timely manner... never complain and do a great job in managing the concrete mix .. and are very curtious when cleaning their shoots out .. always looking to keep the site clean .. when ever we can we will always call on them Thank you to the crew at Graziano Bill Greenwood ACS”
Address: 577 Main St, Hudson, MA 01749, USA
Address: 68 Cross St, Norton, MA 02766, USA
Address: 15 Atlantic Rd, North Attleborough, MA 02760, USA
“Very dependable and honest. Al does good work at a very fair price. They installed my new dishwasher for less than the big box stores charge and much faster.”
Address: 344 John L Dietsch Blvd #8, North Attleborough, MA 02763, USA
Address: North Attleborough, MA 02760, USA
“Called Gould Plumbing when I needed some plumbing repairs at my house. I am so happy I found them! They showed up on time, were very professional and completed the job quickly! They left my house as they found it! I will be using them again and will be telling my friends!”
Address: 104 Beaver St, Milford, MA 01757, USA
Address: 115 Mendon St, Bellingham, MA 02019, USA
“Andrew did great job on a very hot afternoon. He assessed the problem & started fixing the A/C, right away. Took a while to take care of the extensive Ice build up in cooling unit. Once ice was gone, Andrew put in more coolant & fired up the unit; everything ran fine and the condo started to cool off, right away. Andrew was very professional & knowledgeable, even climbing high up on the building's flat rooftop to check compressor, too. Terrific job!”
Address: 117 Plantation Dr, Duxbury, MA 02332, USA
Address: 189 Old Ocean St, Marshfield, MA 02050, USA
“Sean is a true professional through and through. He seems to be always available and delivers every time. One of the most dependable tradesman I’ve ever came across.”
Address: 1 Federal Way, Groveland, MA 01834, USA
“I have been a customer for over 20 years and have never been disappointed! Nancy and Dave C are pleasant and professional! I always speak highly of Burke and sons and recommend them to everyone I know. You can trust and depend on them! Thanks for always being there when I need you! You guys rock!”
Address: 36 Jackman St # 11, Georgetown, MA 01833, USA
“Helped me out with more than once emergency. Most responsive service company I have done business with. Great fast work and fair pricing. ”
Address: 18 Kondelin Rd, Gloucester, MA 01930, USA
Address: 27 Kondelin Rd #5, Gloucester, MA 01930, USA
“Quick an on-time response total professional company 100% satisfied!! Siri customer service oriented Michael was quick with a return call to me to get my issue resolved quickly!”
Address: 384 Summer St, Manchester-by-the-Sea, MA 01944, USA
Address: 14 Shore Ave, Maynard, MA 01754, USA
Address: 7 Metcalf Ave, Ashland, MA 01721, USA
“Gente amable y respetuosa. ...El ambiente es agradable es un pueblo muy acogedor”
Address: 25 Woodland Rd, Ashland, MA 01721, USA
“I had a problem with 2 separate water heaters and I had multiple plumbers look at it. Jeff Ryan was able to correctly diagnose the problem and made the repair immediately. He was professional and super clean. He even had booties to wear while walking through my house. Would recommend him and will call him for all of my plumbing needs. Thanks Jeff.”
Address: 347 Elm St, Mansfield, MA 02048, USA
Address: 63 Bungay Rd, North Attleborough, MA 02760, USA
Address: 23 Lincoln Ave, Plainville, MA 02762, USA
“My husband and I had them install a gas dryer and they where so professional and polite. I would absolutely hire them for our next project and refer them to anyone who is looking for a plumber.”
Address: North Attleborough, MA, USA
“I called Dun-Right because the reviews had been positive and my wife and I were looking for a plumber to help us with an issue with draining in the main drain connecting our front half bath, kitchen sink, and dishwasher. Bill responded quickly and we made an appointment based on my convenience, and he was able to diagnose and quote the issue within minutes. He came back the next day, which was a Saturday, and had us up and running again within a few hours. Although we loved the pricing, the efficiency and the quality of work, our favorite part about working with Bill was how friendly, courteous and understanding he is. He was a pleasure to work with and we will gladly call him again if we ever have any need.”
Address: 22 W Bacon St, Plainville, MA 02762, USA
“We have used Thrasher for years and they came thru in the clutch again. Our water heater started leaking and started quite a panic in our finished basement. 2 Hours after calling a new water heater was dropped off by their supply house and 3 hours after that we had a brand new hot water heater working. Highly recommended !”
Address: 21 Stella Rd, Bellingham, MA 02019, USA
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