McFarland Hotwater Technology

Just moved into a house with a hot tub and didn't know much about them. Some of the jets weren't working so I called Hot Tub Heroes. Pat was one time, and quickly diagnosed the issue but did not have the part. I am pretty handy so I asked him if he would show me what I needed to do to fix it and he showed me exactly how to install the $15 part once it came. I also picked his brain for 10 minutes on hot tub maintenance and he shared a lot of info with me. Next time I have an issue, I"ll call Hot Tub Heroes again. Pat is an honest guy who charges a fair price for his service! Highly recommend!

Great service for most brands of hot tubs and spas, highly reommended!

I had previously hired Hot Tub Heroes who failed to repair the tub, took my money, and left a note saying “tub was leaking from bottom.” Booked Mcfarland to come expecting them to have to lift the tub to fix. Within 45 minutes they had found the leak that Hot Tub Heroes couldn’t, and it definitely wasn’t on the bottom. Both repairmen were polite and professional. A great experience.

There the best hot tub repair company in the business. Steve is top notch. Keep up the amazing job

Excellent customer service. I had major equipment break on my spa and they talked me through all the options and researched where they could get replacement parts for the lowest cost to me. They walked me through how to prevent damage to my spa while it was down during sub-freezing temps. They did a great job fixing my spa after I decided how I wanted to proceed. Also bought a spa cover from them about a year ago and again, their customer service both over the phone and in person was second to none.