Schmelz Countryside Volkswagen

Pretty great, but not incredible. Bought a car mid-pandemic, May 2020. We came late in the day for a test-drive, though we pretty much knew we were buying the car from a previous visit. It was kind of staff to stay late (definitely after closing hours) to help us finish the transaction. That said, we were probably waiting after hours for about an hour for a car that was being bought in cash. They did give us a little wiggle room on the price which was nice. I would certainly recommend others check out this dealership, they did a nice job with our purchase and I would certainly go back!

I've purchased a lot of vehicles over the years but this was one of the most painless purchases ever. Christine Bakken was definitely the best sales person I've ever worked with! I would definitely seek her out for future vehicles!! The finance team is also wonderful!!

Always timely and efficient when getting work done at Schmelz. I have had the pleasure of working with Shevawn a few times now over the years and she brings an energy like no else. Amazing customer service!

Had a great experience with the entire Schmelz team, but especially Christine Bakken! She was helpful and listened to our needs. Additionally was not pushy and was very understanding when we asked for some time to think it over. She has followed up to make sure we are still happy with our car (which we absolutely are). Was easily the best car buying experience I’ve ever had at a dealer.

I was absolutely blown away by my service from Schmelz Countryside Volkswagen. Everyone was friendly and HONEST. I needed to have my oil changed and my check engine light had just lit up and needed to be checked out. Jon Raye was my service consultant and went above and beyond to make sure everything was explained thoroughly and that I felt comfortable moving forward with the repairs needed. I will most definitely be back! Thank you for making my experience so enjoyable!