Biggerstaff Plumbing Heating & Air

Great service. From the initial quote for total ac/furnace replacement to completion, easy to read the entire quotes, friendly, knowledgeable technicians. Fast turn around, plus they clean up their areas. Thank you!

Had our 20-year old Lenox AC/Furnace replaced 2-months ago by Biggerstaff. The installation went as expected and as outlined in the pre-construction bids. Mr. Johnson, who bid the project, was great to work with and was very interested in designing a system that met our budget and HVAC needs. He identified and corrected a problem with our original HVAC design that has greatly improved our living experience and reduced monthly energy costs! He was an absolute pleasure to work with.

The installation techs were professional, knowledgeable, respectful (e.g., cleaned up, put things back as they found them, etc.), and courtesy. I also appreciate the follow up contacts by Mr. Johnson in regards to how things were working and on the status of our energy rebates. I give Biggerstaff my highest recommendation! They will be my first call for any HVAC needs for our family.

We've been with Biggerstaff since 1992. Always satisfied with the service and work preformed.

We appreciate Cindy for getting us a serviceman out right away for our toilet repair. We had flooding from our master bathroom to our main level bathroom and called Biggerstaff right away. Matt was our serviceman, he was professional, friendly and got to work right away he clearly told us what was wrong and what needed to be done. Thank you Cindy, Matt and Biggerstaff .

I had an exceptional experience with Biggerstaff. It is hard to find any service where the employees are competent, professional, and customer service oriented, but Biggerstaff proved that they do still exist. We needed an HVAC humidifier installed rather quickly due to some health issues that I was experiencing. When they came out to quote the job, they inquired about how I was feeling and hoped that I felt better soon. They also offered suggestions while we waited for our install date. Service like this is hard to come by. We will use them in the future for sure!