Address: 10340 Comanche Rd NE, Albuquerque, NM 87111, USA
“I rarely leave reviews, but I had to for my experience at The Mechanic. When I called The Mechanic, I spoke with a very helpful person named Chris. He listened to me, despite my incorrect terminology and answered my questions about pricing. I made an appointment for the next day. When I arrived the next morning, David helped me figure out exactly what I needed to have done. Oil change, tire rotation/balance and trip check. I could tell he knew exactly what he was doing; however, he didn't make me feel dumb for asking questions and voicing concerns. He took my number and said it would be a couple hours because they were busy. Sure enough, later on that afternoon, he called me with updates. He talked me through everything he found and what he would recommend for a vehicle with over 100,000 miles and for a long road trip. I had to call him back and ask him to repeat himself, which he did without any frustration. Overall, extremely happy with the customer service and the expertise at The Mechanic. It was an expensive day, but I am so happy that I went there for the work. I felt like I was treated with respect from beginning to end and I highly recommend others to take their vehicles to The Mechanic. Thank you.”
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