Address: 6 Metro Park Rd, Albany, NY 12205, USA
Address: 141 Washington Ave Ext, Albany, NY 12205, USA
“It has been a pleasure doing business with WoodForest. They are open on holidays when most banks are closed. I received great service and support today, on MLK day, by Eve and Justin at the Washington Ave Ext branch, located in Albany, NY”
Address: 325 Washington Ave Ext, Albany, NY 12205, USA
“ALWAYS professional , friendly and officiant. Thank you !”
Address: 62 New Scotland Ave, Albany, NY 12208, USA
“I recently stopped into this branch for the first time the other day & was helped by a woman with the last name Desmond, I believe. I was locked out of my online banking account and the customer service line proved to be useless. I was told to stop into a local Key Bank branch in order to get my account unlocked. I did as instructed, but was turned away at the first branch I visited. This Key Bank, though, was the second one I went to. Stressed & on a lunch break that was almost over, Ms. Desmond helped to calm my anxieties by helping to resolve the issue effectively. She also attentively listened to my grievances about the customer service line & the Key Bank branch that I had visited prior to coming to her location. I’m not one to write reviews, but I felt she really cared for the customer’s —my— satisfaction & totally understood my anxieties when it came to wanting to know what was going on with my money & my bank. She was amazing & even told me if I have any other issues to contact her directly, which I plan on doing if any problems arise again!”
Address: 372 Northern Blvd, Albany, NY 12204, USA
“Everyone at this branch is awesome! They are friendly, helpful and knowledgeable. Thank you for providing great customer service!”
Address: 90 State St, Albany, NY 12207, USA
“People have asked me what is a good Bank to do business with. I tell them to go to Pioneer bank. It's the only bank ill do business with.”
Address: 1084 Madison Ave, Albany, NY 12208, USA
“I opened an account this week and had a good experience with Shawn and Pierre. They were friendly, personable, and explained things to me. They were also friendly with my mom who only speaks Spanish.”
Address: 1900 Central Ave, Albany, NY 12205, USA
“Something needs to be maintenanced with the drive-thru speakers at this location. Have been here multiple times because this location is convenient for me but each time I can barely hear the tellers from inside the building because the drive-thru speakers have such low volume (specifically the two lanes all the way to the right closest to the main building). Otherwise excellent service - have never experienced any other issues here at all.”
Address: 1084 Madison Ave, Albany, NY 12208, USA
“I opened an account this week and had a good experience with Shawn and Pierre. They were friendly, personable, and explained things to me. They were also friendly with my mom who only speaks Spanish.”
Address: 2 Wall St, Albany, NY 12205, USA
“Michelle Maneri has been a big help in solving a variety of technical issues regarding my account. She is extremely personable and professional and made me a loyal customer.”
Address: 818 Central Ave, Albany, NY 12206, USA
“A member for over 20 years. They are always friendly and helpful. Great hours.”
Address: 1770 Central Ave, Albany, NY 12205, USA
“That’s the best branch they treat you like you’re home warm and friendly not the same at all branches 😄😄😄😄😄😄😄😄”
Address: 1475 Western Ave, Albany, NY 12203, USA
“- Been with Trustco for many years for both personal and business. Always had a good experience. Looking forward to many more years of service.”
Address: 66 S Pearl St, Albany, NY 12207, USA
“I am giving this location 5 stars because they have one employee, Joe Dicarlo, who goes above and beyond to make this bank better than others. I've never dealt with a bank that didn't have problems, but at this bank Joe will handle any issues you have. He is very friendly and knowledgeable and makes dealing with this bank easier than any bank I've dealt with before.”
Address: 979 Central Ave, Albany, NY 12205, USA
“Berkshire Bank is a perfect bank for young adults. The cashier was quick and on the ball. The managers had a hold of the overall lobby and were prompt to make sure your needs are met. Gotta love that. Go Berkshire Bank 👊👊. Nevermind the thumbs up. They get a double fist bump...lol”
Address: 301 New Scotland Ave, Albany, NY 12208, USA
“They're fine. They're a pretty small bank, so don't expect an online banking experience like BoA's. But the customer service is good, and I got a good deal on a mortgage by staying in the neighborhood.”
Address: 1705 Central Ave, Albany, NY 12205, USA
“I have used this bank since my fist car loan in1968 it"s the only place I go NEVER have they messed up or given me a Hard time.I miss Angie who was there for year's any help or Question she would sit down and explain not the same without her. She was transferred to schtdy ,but is a great bank”
Address: 96 Wolf Rd, Albany, NY 12205, USA
“my teller was Christine this fine Saturday morning before the holidays, and she is an incredible employee, very friendly and color-coordinated (mask and all) A+++ Christine”
Address: 532 Central Ave, Albany, NY 12206, USA
“I financed my new truck through bravest credit union and they were great. They have by far the best rates and told me if I ever needed anything to give them a call and true to their word someone always was able to help me out. I would highly recommend using them.”
Address: 911 Central Ave, Albany, NY 12206, USA
“I have been a customer for over 3 decades and also worked in non branch bank services. Customer Service is not easy especially face to face but everyone deserves good service and it’s 2-way process. I had a few minor incidences but nothing we could not resolve together. Thanks Key Bank!”
Address: 34 Wolf Rd, Albany, NY 12205, USA
“Janelle, Mei, Courtney, Julia, and Kevin all make my experience perfect everytime I visit. This location is extremely convenient for me and they're always super fast im in and out with my change and deposits twice a week. Couldn't ask for better customer service they know you by name and always have a good conversation for you. Love coming to this bank and would recommend it to anyone looking to join.”
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