MedVet Diley Hill

My cat was very sick. They got him in immediately, kept in constant communication with us, took their time explaining everything in detail like what their concerns were, which tests needed done and why. They explained the cost of each procedure and went over what options we had. Unfortunately my cat had a fatal disease for which there was no possible treatment. They were very kind and compassionate and again went over what options we had. Let us discuss privately what decisions we wanted to make. Even though my precious pet had to be humanely euthanized they were very supportive and caring of our feelings. I absolutely would bring any of my pets back to them for treatment. Every person we dealt with from the receptionist to the vet were all extremely kind and professional.

Place was clean smelling, all staff I had interaction with was very professional and friendly. The wait time we experienced was about 4.5 hours which is a long time to sit in a car in the hot sun. My humble suggestion would be to please plant some trees for shade and put out a few more picnic tables. We had to leave our car running the entire time because it was so hot. Also maybe every hour call us or send a text to give a update on wait time and how our pet is doing, We worry when we don't hear anything for hours. LOVE YOU ALL FOR BEING THERE WHEN WE NEED YOU! 😊

Everyone was extremely friendly and professional. Even though they were quite busy, my dog was seen quickly and I’m very happy with the care he received. Everything was thoroughly explained. If I ever need to go to an emergency vet again, I’ll definitely go here.

Great emergency vet, and very busy. I thought everyone was very thoughtful, compassionate and professional about my situation with my pet. I spent 7 hours in two days to get her taken care of. It isn't a show up and go home. Hopefully I may not need their services again, but if I do I will be back. Thank you MedVet for a great job

I brought my sweet little doggy in to this location because her behavior scared me. I started to notice her stumble over as if she was about to lose consciousness. I came in terrified. The lady who greeted me at the door took my doggy in ASAP and was able to comfort me and calm me down. I highly recommend this MedVet. The staff is friendly and gives great customer service! On the way home, my sweet little one was acting like herself again. Seeing her smile and her tail wag excitedly again makes me happy and grateful for the staff at MedVet Diley Hill.