Germain INFINITI of Easton in Columbus, Ohio

Top notch all around. Both of my cars were broken into at my house and the thieves got away with one of my fobs. Called these guys to get my car recoded, so the thieves couldn't come back and access my car with the stolen fob, and although they didn't have an appointment available for two weeks they got me in same day. The woman I spoke to on the phone was amazing and so was the service rep I dealt with when I got there. Cannot say enough great things about my experience.

I was looking into purchasing a vehicle for my mother and called in and ended up speaking with Eddie who was incredible. He was very patient, knowledgeable and took the time to answer all my questions without being pushy. Once I’m ready to purchase I’ll definitely be coming to see him!

We’ve bought a few new cars over the years, but we’ve never had quite the experience that we have had here. Mike and Conor both created an amazing buying experience. They were attentive and accommodating. These cars are exquisite and sell themselves. The professionalism and courteousness of the sales and service departments here, really put them on a level all their own and ahead of the rest!

Best buying experience. I have nothing but great things to say. Eddie took time to make sure I understood every step of the process. He answered all my questions and made sure I was knowledgeable in using the technology in my new vehicle. Everyone was very kind and welcoming.