Ron Marhofer Chevrolet

I bought a pre-owned vehicle from here last weekend. I live pretty far from here, so when I inquired about the vehicle I was interested in, I left no stone unturned. I worked with Rich Lanier. Rich called me about my inquiry and quickly had all my questions answered. He sent a video showcasing the car’s features. He was honest, patient, informative, kind, and entertaining, and he made this car buying experience the best one I’ve had by a long shot. Not only was he present from start to finish, he went above and beyond. Thanks, Rich. The person who finalized the process was great, too. Brianne or Brianna, I can’t remember the correct ending of her name but she went by BB. She was efficient, friendly, and informative. She also went above and beyond. Overall, this was literally the best experience I’ve had in my life so far buying a car. 10/10 I definitely recommend. Especially Rich and BB!

I was most impressed by how quickly I was able to drive home in the exact car I had been looking for. Possibly a month sooner than the next best deal I had found, after searching for 6 months. Lisa and Zoe were especially helpful and I thank them for helping me get what I needed and making me feel like they prioritized that.

I bought my new vehicle yesterday at Marhofer in Stow. It the easiest process I’ve ever had buying a car! My sales associate, Jasmine, was great. We did all the credit stuff upfront so we knew basically what I could afford before I chose my vehicle. Picked my car, test drove it and then Kyle in the finance department got my approval. I didn’t have to wait forever for Kyle to get my paperwork done. It was probably as easy as buying a car could be unless I was paying cash I guess. I couldn’t recommend this dealership any higher.

Wow what a great used car buying experience. I came a long way for a hard to find vehicle that had all of the specific options color/ trim that we wanted. Our sales associate Shaina really went above and beyond reasonable expectations by responding to our many requests for additional photo’s and video’s, before we made the trip to Ohio. Also the Finance Department did an outstanding job with the paperwork. I strongly recommend Ron Marhofer Chevrolet.