Pro Automotive & Diesel

I'm not sure whether or not I’ve already reviewed Pro Automotive and Diesel, but they deserve another even if I have. This is hands down the best shop I’ve ever worked with, regardless of vehicle or city. I initially chose them for a post-purchase inspection and maintenance work on my newly purchased 2014 F450 in November of 2022. They were one of the few shops around with bays large enough for my dually, good reviews, and kind customer service over the phone, so it was a no-brainer.

Their shop is impressive. It’s big, clean, and modern. When I walked in, I immediately felt welcome and a general sense of ease. Everyone in the shop was knowledgeable, and they were quick to ask one of their specialists if there was a question they weren’t 100% sure about. I felt completely comfortable putting my truck in their hands.

The F450 needs the cab lifted in order to do most work in the engine bay, so I had them do everything that needed to be done soon. I also had them install an AirLift system for towing. It wasn’t cheap, but it was reasonable. They got me in and out within a few days, and they let me handle the things within my capacity so I could save some money on labor.

From day one, they were helpful, communicative, and generally went the extra mile to help me out. To this day, any time I have a question about products to use on my truck, diagnosing the severity of engine codes, or anything else, they are the first place I call and they always seem happy to help. I can recommend them with complete confidence, and I don’t think anyone who’s left a bad review is telling the whole story. Just be kind and reasonable and you’ll be treated the same here.

Adam and Lily are a dream team. We had a very bumpy road with our truck before finding Pro Automotive & Diesel (3 misdiagnoses and a lot of $$ invested with a never-ending check engine light😱). Adam’s diagnosis was quick, accurate and honest. The waiting area in the facility is also super comfy, this is particularly important for us being out of towners with two small kiddos. We are back on the road and are so grateful and relieved!

I can’t say enough good things about this business. I have had a number of services performed on my vehicle here and they have met or exceed expectations every time.

I recently blew a tire a half mile down the road and then found out that the lug wrench I had was faulty. I was not close to a store, and the closest person I could call to come help would have been an hour away. I called Pro Automotive on a whim to see if they would be willing to help me out with a wrench. They didn’t hesitate and sent someone immediately who helped with the tire. After the assist, I drove to the shop. I needed new tires - which they gave me a generous offer on.

They are honest, altruistic, and extremely professional in my experience. Highly recommend this place.

And thanks Pro Automotive for the quick help! I’m so appreciative! Cheers

My experience here was fantastic. I brought my 2022 Tesla model 3 long range into the shop for cabin air filters. I don't recall the mechanics name, but he put my air filters in for free even though I purchased them elsewhere. Talk about fantastic customer experience! Thank you pro automotive and diesel

These guys are great. They saved me when my axel bearings went out on a road trip. I live 720 miles away but will for sure be back to get my Sprinter worked on. Josh and the team are solid dudes. They have the fanciest coffee maker and a very clean waiting room.