Address: 119 Franklin St, West Reading, PA 19611, USA
“UPDATE 2/21/2018: I'm a believer again. Kevin A. and Mark M. contacted me and personally stopped by to make things right. Thanks guys! 2/16/2018: Culligan as a brand and even Reynolds H20 may have been around for a long time, but the current office team on Greenleaf Street in Allentown leave a lot to be desired. I haven't dealt with people with such an indifferent attitude in a long time. Having been a customer with them for 20 years, you'd think that they would be accommodating helping out with a leak caused by a faulty rubber O-ring. First they want to send a tech out at $126/hr, to "diagnose" the problem. I had already told them what the problem was! Then I decided to stop by the "office" and just get the part and install it myself (Caveat Emptor: EVERYTHING from Culligan is proprietary and unique to Culligan). It literally took 3.5 minutes to disconnect the leaking adapter and remove the rubber O ring. When I arrived at the office, I was told that they don't keep spare parts at their location, everything is on the service truck!?!? Come back tomorrow morning and we'll have the O rings for you. Back the next morning at 8:15am. They then have the audacity to charge $4 for 1 (one) O ring, a total of $13 with tax. Plus they were the WRONG parts. I said thanks for wasting my time. I went to plumbing supply house 0.7 miles form their location and bought 8 (yes 8!) rubber O rings for $4.24 ... Reynolds is not to be trusted. Ask a lot of questions before you hand this outfit your money.”
Address: 166 Franklin St, West Reading, PA 19611, USA
“Food is delicious and the staff is really accommodating. We ordered food for an event at an elementary school and everyone who attended the event left more than satisfied. Some were even asking for the recipes. Thank you for your great service.”
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