Made in the Shade Plano

I originally chose MITS because of house responsive they were. Todd called me 2 hours after I put a request for more info on their website. Kristie was willing to meet up with me several times to ensure we made the right choice and responded to me same day. I'm really glad I chose them, because they were relentless and making sure I was happy with my blinds. Installation didn't go as smoothly as we'd like due to some blind defects with the motorized shade, but that's when you get to see the character of the company. They took every step to make everything right. I appreciated the effort Kristie, Todd, and Chris went thru to ensure we were happy.

I have literally not seen any other business take this much care and concern about a client as much as Made in the Shade Plano. They did my entire house after our house flooded and all our windows were bare. Kristie is a powerhouse who knows exactly how to design, and suggest while keeping your interests in mind. She listens carefully and only suggests what you are looking for. While Todd, he is a superman, that is an understatement, he is a perfectionist to the core, who installs so meticulously.

Kid you not, I had 3 different issues where cabinet guys messed up something on the windows, even though I paid up everything, Todd came by within a day and fixed everything. Who does that now a days??

I told them at the end of the project, yall my bffs, and guess what, they will be for sure !! They treated us with so much respect, patience and with clarity, I do want to keep them in our lives. LOL. Not gonna get rid of us Kristie and Todd !! We love you for your honesty and your amazing work and your personality most of all !!

I love my window treatments. I ordered shutters and roller shades and they are exactly what I wanted. Kristie and Todd are very professional. Kristie also gave me great tips and suggestions on what kind of shades I could get, as I didn't have a lot of knowledge on the many types of roller shades. I highly recommend them.

Kristie and Todd did a wonderful job installing our shades. They won’t compromise until they are satisfied with the work they have done. We have some issues with Windows in our Master bedroom and they spent almost 2 hrs to install the shades perfectly. We are really impressed with their work. I’m not that kind of person who usually write reviews. Trust me you can go with them without second thought.

Kristie and Todd were great to work. They did shades for 25 windows in our office. They paid attention to the level of coverage we needed in each office. They had creative suggestions for some challenging areas. They were courteous with their scheduling and came when offices were vacant and at times in the evening, which was greatly appreciated. On a personal note, they were friendly and very professional. I would highly recommend them for your home or office.