MINI of Dallas

I bought a used mini countryman, electric, and I absolutely loved it. Anytime I took it in for service for the battery, the only person I feel really helped me was Parker. I was not pleased with the dealership not replacing the full battery as I had it in for service almost 6 months for the same issue. However, Parker is the only reason I will give 4 stars! He was kind and communicative and went above and beyond for me! If you need service, make sure you request Parker Adams! He is the best and will make sure you are taken care of, I truly believe he is the only one there who cares about his job and customer service.

Great customer service!! Gary A. was our initial contact who was attentive to our needs and made sure we got the best deal. This is my first BMW/mini experience and I'm confident that I will be well cared for during my ownership of the vehicle. Thanks so much to Jim for giving me specific info on my Mini Cooper-20 year special edition and for the warm socks! These guys don't miss a beat when it comes to caring for their customers! So glad I chose Mini of Dallas!!

The advisors have great communication and update frequently. Parker answered all of my questions, and took it upon himself to clean my car before I picked it up. It is good to know that all the issues I had with my car are fixed, I feel safe and it is like new again. Awesome customer service when you enter the dealership. Very happy - they will take good care of you

We were immediately greeted by Kevin and he was swift to show us the different models while answering our questions. This was our first time looking and considering a Mini, and I’m glad we had Kevin to help us with the process. He made the entire process painless and enjoyable. The finance team and everyone behind the scenes got us in and out quickly. Mom is very happy with her purchase and we will be back! Thanks Kevin, and the BMW/Mini team of Dallas for a great and enjoyable car buying experience!