| Category: | Local government office, |
|---|---|
| Address: | 119 Maxwell Rd, Frisco, TX 75034, USA |
| Postal code: | 75034 |
| Phone: | (972) 292-3223 |
| Website: | http://cityofhackberry.net/ |
| Monday: | 8:00 AM – 12:00 PM, 1:00 – 5:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 12:00 PM, 1:00 – 5:00 PM |
| Wednesday: | 8:00 AM – 12:00 PM, 1:00 – 5:00 PM |
| Thursday: | 8:00 AM – 12:00 PM, 1:00 – 5:00 PM |
| Friday: | 8:00 AM – 12:00 PM, 1:00 – 5:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Kim is a very nice woman and wants to help in any way possible. Thanks again for your great customer service.
I have a very positive experience even after being disconnected. I tried to contact the emergency number with no luck. I knew I had paid. I went for one night without water; however, Kim, Josh and those at the water department were very responsive and, as I understand it, changed policy to better meet the needs of the customer. I haven't asked all of the detail about the policy but someone who needs to meet the department after hours for a disconnect should be successful. Thank you.