First Convenience Bank

Excellent customer service. The availability is incredible as they are open sundays!! About the charges if you dont keep your account requirements there is a small fee but a bank is a business so it's understandable that they need a profit from empty inactive accounts 10/10.

Stopped by this morning & got good customer service from the teller. Friendly & helped me with my transactions. She even verified my address which no other location does. The teller helped my with my expired debt card which was my own fault, not theirs. I failed to activate my new card once I received in mail. The teller issued me a temp card & told me a new one was on the way, but not to forget to activate once I receive. Teller went out of her way to activate temp card for me. I've had this account for 5 years and I never have issues or so called hidden fees. This bank offers a mobile app & I view my account daily and NEVER see any charges or hidden fees

For all you saying about hidden fees there is none. Pay attention when you open up an account and ask questions. Everything is clear from day one. Simple use your debit card at least 8 times a month to avoid a monthly charge. Understand your overdraft protection and make sure you have funds available for any transactions into account. There you go. Just gave you all u need to know