Mercedes-Benz of Boerne Service Center

• JaniceP Burling
  
  
  (April 30, 2022, 1:58 pm)

  The service people were wonderful. Despite a late day service call they took us in right away . Instead of waiting until the next day to look at it, they diagnosed it right away and immediately ordered the parts. I brought the van in late Wednesday and was back on the road Friday afternoon . Great service, especially from Ivan Moro, our service advisor. I would highly recommend this dealership Mercedes’ Benz of Boerne, Texas.

• Michael lyons
  
  
  (June 18, 2021, 5:02 pm)

  Bought my first and only Mercedes here in Boerne and just an outstanding experience. Wanted to just give another kudos to my service advisor Randy Tovar for just doing an amazing job and being so helpful! It can get a little confusing between emails from the dealer and corporate and what my CAR tells me regarding service. Randy took just a few minutes to explain it so even I could understand it and I appreciate him so much! Super nice guy and what a great addition to an already outstanding service team and dealership! Thank you, Randy!

• Laith Abu Qdais
  
  
  (May 9, 2020, 10:54 pm)

  My family has been with MB of Boerne for years now. We really love it there. The customer service is great. Our service advisor Daniel is outstanding, he is professional and helpful. Love the way how he explains everything, he is one of the main reasons we are going there.

• Jesli B.
  
  
  (January 16, 2020, 8:16 pm)

  Wow what an amazing experience at this dealership !! I have owned “all” the brands (Nissan, Ford, Jeep, Ram) but Mercedes. This has by far been the best experience with a service department at any dealership I’ve ever been to!
  
  I recently bought a used sprinter motor home manufactured by Dodge, but with a “Mercedes” engine. I am leaving tomorrow for college in Colorado and have been calling everywhere around San Antonio trying to find someone to change the oil for me and give me guidance on all things maintenance, as I have never owned a diesel/dually/sprinter.
  
  I gave up on finding someone to do an oil change after getting quotes up to $179 just for labor from RV maintenance shops and straight “No’s” from Dodge dealerships and regular oil change facilities.
  
  I got recommended from Ancira Dodge in SA, to call Dodge in Boerne, who recommended me to this Mercedes dealership across the street from them.
  
  At this point all I wanted to know was what kind of oil I should put in there as everyone had been telling me “even if we could, we are booked out to February.”
  
  What a relief after getting on the phone with Randall who told me to swing in when I wanted and they’d jump right on it! And boy did they! Daniel also took the time to go over all the essential maintenance I needed to keep up with and he personally checked the vehicle for me to see what kind of condition it was in and reassured me it looked good for my long drive to CO.
  
  This dealership is very nice, including the people that work there. Massive stock of sprinters too if you’re interested. I believe my next vehicle will be Mercedes if this kind of care is the norm with this company! We will see when I need service in Colorado! Thank you Daniel and thank your Sprinter Service team too!

• Dan Stack
  
  
  (December 13, 2019, 6:09 pm)

  GREAT EXPERIENCE!!!
  CUSTOMER SERVICE AT IT'S FINEST!
  I cannot say enough about Michael Talamantez!
  Professional, Patient, No Pressure......
  We drove from Austin to buy a used car for my daughter and he treated us like we were spending $100k.
  He gave me all the information on the vehicle straight, and sent additional pictures so there would be no surprises.
  The vehicle was even better than we thought it would be.
  He knew we wanted to get on our way back and he had everything prepared for us.
  Very efficient!
  When I do get $100k to spend on a car, I know who I will turn to.
  Michael is truly a man of integrity.

Mercedes-Benz Service Center | Mercedes-Benz Boerne

Mercedes-Benz of Boerne thanks you for visiting us online and learning more about our Mercedes-Benz Certified Service Center. We look forward to seeing you at the dealership for your next service or repair request. Call (844) 650-8055 today to schedule service on your car, truck or SUV. Sí, se habla Español.