The Pointe Apartments

• Chandler Bateman
  
  
  (September 12, 2019, 3:05 pm)

  My husband and our two pups have lived here at The Pointe for 2 years now. It has changed management while we have been here and both sets of staff members have always been friendly and accommodating. Since the property has changed hands the property is improving in cleanliness and attention to detail. We have enjoyed our time living here and the location is perfect for us since we both need access to the highway to get to work. The location is perfect for someone who wants access to everything. The parking can be challenging at times if you get in late but a little walking never hurt my feelings. If you're looking for an apartment in Vancouver definitely give this place a shot.

• Vanessa A
  
  
  (August 31, 2019, 3:07 am)

  We have lived here for 3 years now going on our 4th. It’s a great complex! Yes, management has changed quite a few times but since the complex was bought out by Avenue5 we have had nothing but great experiences. Very nice staff. This new company is coming in to pick up the previous managements messes while dealing with sometimes not the sweetest tenants and they are doing a great job. They seem to be changing a lot of things to get streamlined. The parking isn’t the best but this is a huge apartment complex so no you don’t get your own private driveway. When we have problems they have fixed them ASAP! If you are looking for 5 star perfection then no probably not the place for you, or any apartment complex for that matter. The “problems” we have had are from neighbors (again, no surprise it is an apartment, not a house, and you don’t get to choose your perfect neighbors). With this new company (not just new management) we have high hopes that some great changes are coming. Overall this is a great place.
  
  People don’t like change so they default to complaining. They complain if you make changes and they complain if you don’t. Take some of these reviews with a grain of salt. There are far worse places in Vancouver to live.

• Dakota Wright
  
  
  (February 19, 2019, 3:36 am)

  I am a Disabled Marine and my expectations are high. When we were looking to move here I was worried due to the reviews. However I've had a wonderful experience!!!
  
  Staff - the office staff are very polite and helpful. When parking was a issue and my wife politely asked for assistance because of my disability they did not hesitate to give me a permanent spot next to our unit. They are all extremely nice and helpful no matter what. They even give us a wave anytime we see them!
  
  We had some terrible Neighbors a while back that were smoking and doing many other things that violated rules that are set forth by the apartment complex. One of which they started getting aggressive towards the other neighbors. Once the office was made aware of the extent of how serious the situation had become they acted swiftly and resolved the issue with those tenants.
  
  Maintenance - super nice guys definitely can get the job done and they definitely know how to be courteous to someone with disabilities.
  
  I definitely would have to say the only downside did I have had to deal with is the dumpster seems to overflow extremely quick as soon as the garbage truck comes and gets it. The other big issue that I've noticed is that there are a lot of people who like to public dump here leaving furniture and appliances near the dumpsters and then taking off.
  
  All in all my wife and I are extremely happy with the complex as well as its management and we look forward to another wonderful year here.

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