Lisa R. Renda, MA, LMFT

I applied online and got approved for a debit card. Upon the cards arrival, the account was closed. Within 30 minutes I came into this branch and was told I needed to make an appointment with a personal banker.
The next day I met with David Meritt about my account. He waited on hold and eventually spoke to a representative. He then created me a new account, and I now have no issues.
I usually don't write 5 stars for people doing their job, but he made me feel really great about my decision to finance with Chase. The tellers my last 2 days at this location have made me feel judged and poor (even though I am NOT). I got nothing but glares, eye rolls, and ugly looks for doing nothing but waiting to be helped.. I don't appreciate this kind of treatment by women. Women should support women. But David made me feel very comfortable and I could tell he cared about me as more than just a customer..
You are my car buying hero !

Switched my banking from Bank of America who held my accounts for over 15years and had multiple problems with their incompetence. David has been a great help with a difficult task since I also used their business banking and had multiple credit cards. I've used their notary service and have had many questions answered in a competent and professional manner. Their staff is ALWAYS friendly and attentive to my needs. Some branches may have complaints by others but this branch runs smoothly.