Address: 22085 Commerce Wy, Grand Terrace, CA 92313, USA
“The care they give your pet is great but telling you to "Just go ahead and give us a call when you are here and we will come out to get your pet" is completely ridiculous. I am positive I called 64 times (all busy signals) I became irritated and impatient and went to door and a girl rushed out to me like I was a crazy person. Before I did my sad walk back to car another girl came and said she had called 114 times. My cat was attacked by a opossum . when we were finally seen vitals taken. Then vet came in went over the cost and she said someone would be right back to get my cat Franklin with my bill too. 2 and 1/2 hours later the vet techs Was back like it was only a few minutes. I was like what the actual hell took this long. No real answer was my answer. .my poor cat was in pain but at least he was finally getting help. 1000$ worth. He should of not been made to wait for a bill that I had already signed and agreed to.i have no idea why we were left in room #3 for 2and half hours. Overall we had an emergency and no other choice.busy overwhelmed or understaffed but maybe a word or two when you leave people in rooms for too long, let them know some thing like they weren't forgotten. Etc. I”
Address: 22080 Commerce Wy, Grand Terrace, CA 92313, USA
“Awesome place to bring the family. The food is reasonable and the staff is super friendly. The place is clean even the bathrooms. The kitchen does run a little behind but is not the staff but the equipment they have. The ring is in good condition and supervised at all times. They had a skating class and ring time for advanced skaters. It is a family place and I felt comfortable with my family there. Although, the music at times had profanity for the most part it was good. Had a great time even bought some skates. Since the entrance fee is cheap I can afford to bring my family more often.”
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