TrenchFree

Short Version: It was a no brainer decision to choose TrenchFree for our sewer lateral replacement.

+No inspection fee
+Most competitive quote among 6 competitors
+Best (lifetime) offered warranty
+Price included the required building permit
+Every interaction was professional and timely (Thanks Felipe and Jose!)

Long Version: At the end of 2020 we discovered that our sewer lateral had rotted through in the middle of our yard, and also had major root intrusion under the sidewalk causing monthly backups. The initial quote from the plumbing company that performed the unclogging was nearly $20K for a full replacement out to the main. I immediately started shopping around for competing quotes, including paying $400+ dollars total in inspection fees to various competitors just for the privilege of receiving a quote. My search led me to the TrenchFree website which is very professional and gave me the initial impression that they would probably provide a quote at the higher end of the spectrum, but that was not the case. Felipe at TrenchFree provided a free inspection and an economical quote for a partial replacement of the upper asbestos sewer lateral that had rotted through the bottom, and the middle clay sewer lateral that had major root intrusion. Their price included the building permit, with a quoted per hour price for sourcing an additional encroachment permit that may be necessary. They were pretty backed up (no pun intended) around the end of 2020 but provided a realistic time estimate for sourcing the building permit and starting the work once the contract was signed. An added bonus was that now that we were TrenchFree customers if our lateral clogged again before replacement, they would come out and clear it for free. Jose stayed in contact and called me once their schedule opened up and the permit was sourced to begin the work. The work was completed over 2 days, one full day for the lateral replacement and one morning for the inspection and finishing touches. The crew lined up the encroachment permit, but was able to complete the job without digging up the sidewalk or pavement so they cancelled the permit and didn't even bill for the time they spent sourcing it (saving me $1000+). After payment I was provided a copy of the building permit for my records. Our yard is semi-landscaped and is in the same condition as before the work was performed, which is impressive given the amount of dirt that was excavated. As a homeowner the entire process was seamless and the TrenchFreee team made it as positive and experience as possible. I highly recommend this company!

Trenchfree recently replaced a very old clay pipe sewer line, that had a lot of tree root issues, with the HDPE pipe. They handled the challenges in the replacement very well, as the original installation was very old. They installed brand new clean outs and there was no trace of any digging after they finished the work. They took care of pulling the permits and getting the city inspection ( done via zoom due to Covid).. On the whole an excellent job well done by a dedicated crew.

They did a wonderful job replacing my sewer and water lines.
Carlos came for the estimate and demonstrated an impressive professionalism and genuine care about my problems.
Price was very reasonable. Crew very friendly, explaining what they are doing.
After job was completed everything was cleaned up to the degree that is undistingvitional from the original state.
Would highly recommend this company.

The best local firm for water main and sewer line replacement. Excellent technology and crews. Fast and reliable. They’ve saved me a lot of headaches and money.

I highly recommend working with TrenchFree. Diego and his team worked hard and delivered, and I was very happy to see the final results.