Cupertino Mercedes

I have a 2012 Mercedes SL 350 convertible where the top was not closing properly leading air and water to leak in. Took it to The dealership on stevens Creek where they took 4 days, $300 to diagnose the problem and suggested a $6K replacement of the convertible top. I found Cupertino Mercedes on google and took the car there. They diagnosed the problem as a wearing out of glue of the two panels of the convertible top and charged me for 15 minutes of their time (not a full hour), and suggested a place that would glue the panels together. I took the car to an appropriate shop who took apart the panels, glued them back and charged me $450.

I can't say enough about Nicole and Pearson for their competence, professionalism, and integrity and transparency through out the interactions. If I ever have a problem with any car, I would first go to Cupertino Mercedes (hoping if the car is not a mercedes, they will still look at it :)

One of the best Mercedes service center I’ve ever been. So kind, quick and good price! Definitely recommend!

Pierce is amazing as always even we live hundreds of miles i always comeback to this place honest and great job always

Trustworthy, professional and honest. Nicole is great. The car was fixed as promised, on time and with no issues. This will be my to-go-place for my car going forward.

Naomi and Pearson are amazing. By the time I got to the shop that morning, Pearson already had it hooked to the computer and was doing the diagnostic . Everything was explained step by step, and he really made sure that I knew what was going on with my car. I've definitely got a new mechanic shop, and I would absolutely positively recommend Cupertino Mercedes to anyone with a Benz.