Jaguar Melbourne

Wow! Jaguar/Land Rover Melbourne was FANTASTIC! Generally I (59 M) have not been a fan of car dealers. And in this case I was buying a relatively inexpensive used car from out of state (NC). But Hannah Schwab (ask for her!) made me feel like I was the most important customer in the world! EVERYTHING went as smoothly and professionally as it could possibly go--car was perfectly detailed, paperwork was done online with ease and I was in and out in less than an hour (they even sent a Lyft to pick me up from the airport)! Also thanks to Dylan (finance) and Jon (dealership owner, I think) who also made the transaction go smoothly--and, to be honest, a joy! Price was right, dealership prep was incredibly fast and terrific. My four-year-old Abarth 500 looks brand new! Picked the car up yesterday and drove 9 hours home :-) I could not be happier!!! Pic is of Hannah with my Abarth when I was picking the car up.

Most people would agree that buying a car can be tedious, long, and emotionally draining. But does it really have to be? Prior to purchasing from Jaguar of Melbourne, I mostly experienced those thoughts...who really can say "I love the car buying process"? But now...I can say I have a much different perspective.

Jaguar of Melbourne not only exceeded our expectations- but set a new standard/expectation for the car buying process. Specifically, Zach (sales) was patient, responsive, and handled our needs with extreme care and professionalism. From the moment I inquired, he answered all my questions, truly listened to what our goals were, and orchestrated the entire process for us. Not to mention, I was traveling for work the entire time and in a different time zone.

After facilitating the terms, we drove from Orlando and the rest was simple. There was no pressure...in fact, everyone we interacted with were felt like we knew them for years. To me, this is more than a dealership, it is a relationship. They really listen and care. A huge shout out to Javier and Dylan for assisting us.

Jaguar Melbourne will be our go to for our car buying needs- the hour drive was worth it and the best decision we made! Thank you to Zach, Javier, and Dylan! #Customerforlife

What a wonderful experience of buying a car! Marilyn, my sales gal, actually listened to what I wanted and needed then delivered! She took her time with me and answered all my questions. When it came to the finance manager Dylan, he was just an easy to work with. He did not try to "sell" me on things I did not need. He really listened to me. I usually dread buying a new car as I am not a haggling type of person. I am straight and to the point and that is exactly what they gave me! Kuddos to you. Thanks for an awesome experience!!

My experience was wonderful. Every effort was made to see to it that my experience was wonderful. I work nights and when I had let Andrew know I hadn't slept yet he arranged to have me driven home, they serviced my car and brought it back to me. Absolutely amazing service!

Staff is wonderful 🏆 After my experience with Younger Skinny Shawn at Lexus just next door and being lied too, It turned out for the best with my purchase of a Jaguar that is much better quality. I will need to drive bye and wave 👋 at their loss. Hopefully they get rid of that manager as everyone else was very nice at Lexus. The teamwork at Jaguar is definitely a