Gerber Collision & Glass

So, I could give you the whole hilarious story but that does nothing for the review. Just to fast forward to the good part after a long day of dealing with someone backing into us on a mini vacation in Tampa with some family by the time we got to the claims process of picking a body shop we were playing beer pong reading all the bad b.s. reviews ?. Based on those we reviews we made a lot of jokes about not going to them if when we scheduled the estimate Sara answered the phone. To Sara, if your reading this sorry. Sara is the only person we spoke with through the process and even sent us text every couple of days to keep us up-to-date on the process. She was professional, understanding, and courteous. We were very pleased with the work on our vehicle and the whole process.

Sadly, I met them when my car was crashed from the rear. They were very kind, gave a fair evaluation (totalled! Ouch!) but allowed me access to it so I could remove everything I cared about. Whenever I called with questions, I was greeted by a knowledgeable individual who was happy to help. Sad time for me, but they made it easier to bear.

All I can say is WOW, the customer service was outstanding. Amanda handled my claim and was extremely professional, knowledgeable, and friendly. The work on my truck was more of the same .... outstanding!!! I would highly recommended them!