Address: 8940 SW 129th Terrace, Miami, FL 33176, USA
“*Please take the time to read this. Monster Marine saved us* My husband and I have older Verado engines. One day, one of our motors started acting up and did not let us turn it back on. It was telling us that it had a gas issue and it was overheating. Between my husband trying to replace the obvious ( thermostat, poppet valve, FSM) and 3 other mechanics that came down to the keys to see the boat, we had spent an embarrassing amount of money replacing parts and an equally embarrassing amount of time lowering the boat in the water and testing to see if what we had replaced had solved the issue. We even left the boat at another reputable mechanic shop in Miami, waited two weeks, and were basically told they couldnt figure it out because the motor was not giving them any issues or alarms while at the shop, although they suggested we replace the lower unit ( which we did). We then even re-wired the boat with an electrician thinking it was an electrical issue since we had replaced so many parts and were still getting the same sporadic issues. We even considered replacing the engine because we were so disheartened with it. We would take the boat out, it would work for 3 hours, and then on the way back in to the marina the alarms would go off. The beeping would stop, and then start again. The beeping and alerts were not consistent, which it made so much harder to diagnose. We were heartbroken. We loved our boat, the memories it gave my family, and couldnt believe that we were still having issues. Anything you think of that we should have tried replacing, we did. One day while driving home, Waze sent me through the backroads and I drove by Monster Marine. I called my husband and begged him to let me try talking to Monster Marine for one final Hail Mary. He reluctantly agreed, having had spent so much $ and time trying to find a solution already. Because of the pandemic, all mechanic shops in Miami will take your name and number and give you an appointment thats about a week or two out ( Bass Pro was at about 5 weeks) to come in and drop off the boat. There were places we called in the Keys and told us that they were not taking any new jobs that were "exploratory", only straight fixes like oil changes, etc. I called Monster Marine and spent about an hour telling them everything we had done and tried. THIS IN ITSELF SPEAKS VOLUMES TO WHO THEY ARE. They listened and told me to bring the boat in the next morning. When I got there, they told me not to worry that they promised they would figure it out. They spent the day with us looking at the motor, trying out different things, reading Mercury memos that had come out, and were able to figure out the issue based on a MATH CALCULATION they were seeing. The solution had nothing to do with the Mercury alerts we were seeing on our gages, but they had seen the issue before. Not only did they tell me what was wrong, they ran a quick test to a new gas tank to confirm that they were correct. They then gave me options, ranging from price, and even explained to me the things we could do ourselves to save us the money and time. They were honest and kind. And we noticed while there that they treated everyone like this. They received phone calls and drive bys all day of other desperate boaters like us who couldnt figure it out. They took every call and walk in with professionalism and never turned anyone away. I cant explain to you the feeling we had when we lowered that boat back in the water for what seemed like the 500th time and were able to run the motors without any issues or alarms going off. To further speak to who they are, they even called us to find out how the sea trial had gone. I know this review was long, but it pales in comparison to the time (months) and $ we spent trying to figure out what was wrong. They are professional, trustworthy, Mercury Marine certified (which is difficult to find at least in Miami) and have years of experience and have seen it all. If you are looking for a shop, this is it.”
Address: 8905 SW 129th Terrace, Miami, FL 33176, USA
“I have been going to this place for years. I found them over 4 years ago and when I have needed their services fender benders or something more serious it has always been wonderful service and quality. They also have a car device in case your need a rental. I trust them completely and recommend anyone there ! The staff is friendly and helpful. The owner is awesome.”
Address: 8915 SW 129th Terrace, Miami, FL 33176, USA
“Bill at Tamiair Auto is a very talented mechanic who has worked on many of my cars including my 1968 Torino GT. He is a master mechanic who is up front and honest.”
Address: 8927 SW 129th Terrace, Miami, FL 33176, USA
“The professionalism here was second to none. They managed to not only meet my needs (which were honestly over the top). I needed to have my car tuned and switched over to E85. The car runs perfectly, the performance increase was increadible, and they have checked up on my twice to make sure that everything is still running well. I have already booked an appointment to have more work done, (FMIC install, Turbo replacement, manifold replacement and retune). If you have a Subaru , Look no further, Its worth my drive from Coral Springs!”
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