Address: 7652 Narcoossee Rd, Orlando, FL 32822, USA
“Excellent customer service! Highly recommend and looking forward to entrusting keeping our car there in our upcoming travels out of Orlando International Airport. Dropping our car off was fast and effortless 5 days ago and the shuttle to the airport was just as easy and timely. Pick up from airport was fairly fast from the time we picked up our luggage to the shuttle stop. Your driver, Pedro, was courteous, very friendly, and welcoming us back from our travel tonight. He was helpful in quickly getting our car for us and played great music in our short ride from MCO to your parking/rental location.”
Address: 7276 Narcoossee Rd, Orlando, FL 32822, USA
“From start to finish our experience with Routes Car Rental in Orlando was... amazing. The shuttle was less than a 5 minute wait (as suggested, I called the number before getting my bag at claim), the car was ready immediately, no line. They require a major credit card for a $500 deposit, reasonable and expected. We were in and out in 15 minutes. Drove a beautiful yellow Jeep down the expressway for 15 minutes and we encountered a massive obstacle of stone and gravel spread over four lanes of traffic which had fallen off a truck. The result was myself and 4 other vehicles with flat tires. I called Routes, Susan was so kind, told me to be safe and suggested I call my road side assistance because I had declined their insurance. Unfortunately my road side assistance resulted in a four hour delay as they had technical difficulties and the communication was very poor. I called Routes multiple times to keep them updated and each time they greeted me calmly and said no worries, we’ll have another Jeep waiting for you upon your return. At 5:00 pm we arrived again, 5 hours later, and by 5:15 we were out the door in a new Jeep. Their patience and understanding was greatly appreciated during a very stressful time. They wished me safe travels and reminded me only good things to come for the rest of the weekend. TheJeep ended up very damaged, flat tire, bent rim, brake damaged, and leaking brake fluid. My insurance will have to be involved I’m sure but I was thankful they didn’t make me wait to discuss what had happened other than the explanation. I was skeptical because of the reviews I read while booking but my experience could not have been better.”
Address: 7653 Narcoossee Rd, Orlando, FL 32822, USA
“Excellent service. They gave me a new car. The only thing is that you need to read the terms and conditions. Very kind people.”
Address: 7466 Narcoossee Rd, Orlando, FL 32822, USA
“Great prices & great service! From start to finish, Zezgo was friendly, attentive and straightforward on the pricing. We had a great time in the Lambo. It was well maintained and they were able to show us how everything works so we weren't figuring it out on the go. I'd highly recommend them over other places I talked to.”
Address: 7652 Narcoossee Rd b, Orlando, FL 32822, USA
“Very efficient and pleasant to work with. Our flight landed at 0600 and we were concerned that no one would be available, but we were picked up in a timely manner and checked in and out in minutes. No extra sales pitch and no BS. Freddie was awesome and great to work with! I highly recommend. And the price ? $125 for six days. No one could beat them.”
Address: 7640 Narcoossee Rd, Orlando, FL 32822, USA
“I am changing my review from one to 4 starts. I received a phone call from Catherine (customer Service). She was kind enough to listen to my concerns and she proposed a solid course of action for improving future customer experience. She also followed up multiple times via email and I certainly appreciate her effort. I really thought that I got a really good deal on a rent a car, however I was not overly impressed with service, vehicle and especially being nickel and dimmed. The highlight of this entire process were both shuttle drivers (to and from the airport). They were EXTREMELY helpful, welcoming and cheerful. Outstanding customer service. Once I got to the office, I felt slightly more colder welcome. It took a while to go through all the paperwork. They did not have a full size vehicle as booked so they 'upgraded' me to a minivan. While I was declining all these questions and additional charges (toll, fuel, insurance) I was told that I don't have 'loss of use' insurance and they will have to charge me (approximately) $10 per day. However, I do have full coverage insurance. They were successful getting additional charge. Then they pulled a vehicle that was at quarter tank of gas, with a huge dent at trunk area, multiple smaller dents and scratches (that we had to add/adjust on original paper work, once I inspected and took photos of the vehicle), and dirty exterior. Overall, very disappointing experience, aside from shuttle drivers.”
Address: 7652 Narcoossee Rd, Orlando, FL 32822, USA
“I have a very good experience with Priceless Car Rental. The service was quick and the shuttle was on time. There were no big lines and the car was brand new. Please try Priceless Car Rental you won’t be disappointed.”
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