Mattress Firm Steinway

We had a great experience in this store. Walter was great in helping us pick the right mattress for both of us. He was knowledgeable and very helpful. And also I would give 5 stars to the delivery guys who were prompt and cordial. I would definitely chose mattress firm and this store for my future purchases.

Mr. Walter, great associate who took time to listen to what we wanted and kept to our budget. Friendly and helpful all the way through.

My fiancee and I recently visited this location desperately in need of a new mattress. She has pretty severe scoliosis and has been waking up in pain for a long time now. When we came in, only about 30 minutes before closing, we were enthusiastically greeted by Joe who proceeded to show, explain, and let us experience every mattress that he thought would be best for her condition. Never in our lives have we met a more knowledgeable, honest, and friendly salesperson. It sounds extreme, but as excited as we were about the purchase we ended up making (which Joe got us an A-MAAAAZING deal on!) we were equally blown-away by Joe's personality and expertise. The mattress was delivered the next day in great condition and my fiancee has already noticed a huge difference. She's woken up well-rested and with a huge smile on her face ever since that first night. This is such a big deal and will hopefully vastly improve her quality of life day to day. We cannot thank Joe enough for his sincere no-pressure approach in helping us find just the right mattress for us. Mattress Firm should be very very proud of their employee who, IMHO, should travel the country teaching seminars on proper salesmanship. One of the best investments we've ever made and we owe it all to Joe. Be sure to ask for him and you'll see what I mean! :-)

Went in with my sister to buy a mattress for our elderly parents. Walter, the store manager, was courteous, helpful and not at all pushy. He made great suggestions that will suit our parents needs. Very pleased!

I've dealt with two different sales associates and the store manager Chris. They are all professionals and are there to help you. They are NOT pushy and they want to help you find the ideal mattress for your body. My mattress came with two free pillows as well that have completely eliminated my neck pain. They run a great store. I recommend giving them your business.